Reviews (6,380)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

October 13, 2026

Merci à Orchid pour sa patience et son accompagnement aujourd’hui. Elle m’a aidée à vérifier les correspondances de mes variantes, à identifier des ruptures fournisseur et à mieux comprendre les notifications ainsi que la gestion manuelle des stocks avec mon forfait Basic. Certains points restent à vérifier pour un fournisseur de remplacement, mais j’ai apprécié sa disponibilité et ses explications.

Chicvibes — Aether & Anchor
Spain
5 months using the app
DSers replied October 14, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 12, 2026

Layla from the DSers team was amazing. She really helped me out. She was quick to respond. Would definitely use this again :)

The Dark Garden
Australia
5 months using the app
DSers replied October 14, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 11, 2026

Customer support via messenger answers quickly and got the result to my issue fast.

HOMO
Estonia
About 1 year using the app
DSers replied October 14, 2026

Hi HOMO,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 10, 2026

Very friendly and helpful customer service Rep! Thanks.

ZenMyUnzen
United States
10 months using the app
DSers replied October 14, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 9, 2026

I love the Luna Angel Service and support thankyou be chat with me

Lyla Skin
United States
12 months using the app
DSers replied October 10, 2026

Hi Lyla Skin

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 9, 2026

Layla was great! She was very helpful and patient while assisting me. I was able to get my issues resolved and process orders.

4lorish Fitness, LLC
United States
About 2 years using the app
DSers replied October 10, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 9, 2026

Fantastic service. Found me better prices and always ready to help and sort out any issue without leaving one out to dry. Love DSERS. Thank you for great products and outstanding service.

Wild Cinderella's
South Africa
5 months using the app
DSers replied October 10, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 9, 2026

She was very helpful. She answered all of my question. Very willing to help.

BABY! I Got You
United States
10 months using the app
DSers replied October 10, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 6, 2026

I'm still learning the process of how DSER connects Shopify to the suppliers from AliExpress. To get more details on how to go about the process, I had great help from their customer support agent, Ryo. He was helpful, patient, detailed about the explanations. The fact I can get things done for free with a customer support wanting to help as much as Ryo did, and then be able to scale for only $19.99 a month, is just awesome! Thank you Ryo!

Shape From Within
United States
9 months using the app
DSers replied October 10, 2026

Hi there,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 5, 2026

I just got off an extensive problem session with Nikki. The representative was very patient with me and eager to help. Very professional, polite, and made me feel confident that my problem would be solved. And it was! I wish there were more reps like Nikki :)

QualityQuilts Plus+
United States
5 months using the app
DSers replied October 10, 2026

Hi there,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!