Reviews (410)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.

December 17, 2025

It's amazing customer service! Recommend!!! LOVE IT!!! HELPS A LOT!

Gskyer
United States
39 minutes using the app
November 2, 2025

Gut

NaturQuality
Germany
9 days using the app
May 6, 2025

amazing customer support and lot of options and features

Deathly smooth
Netherlands
About 3 hours using the app
April 17, 2025

Kind service, convenient delivery!

FIED
South Korea
3 days using the app
May 29, 2025

AWFUL! I have had constant glitches and I've used them for 3 years. None of my claims get approved anymore unless I pay extra for insurance. They clog up your email with an unnecessary update for every claim until it's completed. Support is not great. I don't know of any great alternatives otherwise I'd move in a heartbeat.

OphireCo
United States
About 2 years using the app
Easyship replied June 2, 2025

We're sorry to hear about your experience and would like to investigate this further and help reach a resolution. Our Customer Support have reached out to you for next steps.

May 28, 2024

Easyship has been providing us with shipping solutions for over five years now.

The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare).

The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need.

If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.

Emlid Store US
Hungary
7 months using the app
December 6, 2023

We've been using Easyship for 10 years.
We highly recommend it to any business looking to reach customers worldwide cost-effectively.
The platform continuously improves in terms of UI, features, and solutions that bring you closer to your customers.
After so many years, we are still impressed to be able to ship worldwide from multiple warehouses anywhere we are, with a simple click of a button.
The effort to deliver your creation to the final customer is definitely underrated.
Easyship is a bold statement, but they keep their word.

Instamic
United States
Almost 6 years using the app
November 25, 2025

3444444

xuancaistagelighting
China
14 days using the app
July 30, 2026

The Shopify integration is smooth, and syncing orders has been reliable. It has saved our team a lot of time by reducing manual work and making fulfillment much more efficient. We also appreciate the tracking features, which help keep customers informed throughout the delivery process.

Wrapfield Shop
United States
About 1 month using the app
April 15, 2018

Easy to utilize! Thanks team, from Cowpresso Coffee Roasters Singapore. https://cowpressocoffee.sg/

Cowpresso Coffee Roasters
Singapore
15 days using the app