CWILL Popup Email Marketing

CWILL Popup Email Marketing

Reviews (7,724)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to install and simple to use, with intuitive popup and email flow setup. They highlight strong customization, multi-language support, and features like discount spin wheels, timed triggers, and pre-order/waitlist campaigns. Many report significant growth in email signups and sales, praising the generous free plan and reliable performance. Support is frequently described as fast, friendly, and highly effective, even for technical issues.

January 28, 2026

So far so good with this app! It has helped with my conversion rate so much. Ria was very helpful when I needed help fixing my spin wheel. The response rate is very fast.

Exclusive Looks By Bre
United States
5 months using the app
June 1, 2026

Tessa è stata molto di aiuto. Mi ha risolto più di un dubbio.

Oikonomia
Italy
About 2 hours using the app
January 27, 2026

so far the experience is amazing and I loved how quick the customer support came and helped me with my issue. Wish there were more customizable options to change how the pop up works and where it can be positioned on the website but this app is wonderful

ABC Fragrances
Canada
About 1 hour using the app
January 26, 2026

Technophobe here and thought I'd done really well at sending my first newsletter, but of course I messed up. Tessa at customer services was very helpful.
I did find the app to be very slow at catching up with my typing.

Arcade Bookshop
United Kingdom
About 5 hours using the app
May 25, 2026

No complaints! Since I've been using it everything has been smooth :)

Sugar x Tarot
United Kingdom
Over 1 year using the app
January 13, 2026

love the customizations. this app would have been perfect for me had the feature of multiple popups been available.

Siri Jo
India
1 day using the app
January 12, 2026

We had a good experience with this app in the past and found it convenient to use. Unfortunately, the popups have recently stopped working on our store without any changes on our end. We’ve double-checked the settings, but the popup no longer appears.

MyPond
Canada
About 1 month using the app
CWILL INC replied March 25, 2026

Hi there,

Thank you for your feedback! We’re so glad to hear you initially had a great experience with our app.

Regarding the popup issue you mentioned back in January, we actually sent a follow-up email to your team shortly after your review to help troubleshoot the cause (which is often related to Shopify theme updates or script conflicts). We haven't heard back from you yet, but we’d still love to get this resolved!

Our offer still stands: If you're still using the app or would like to give it another try, please reply to our previous email or contact us at
support@sendwill.com. We can usually fix these types of display issues in a matter of minutes once we have access to the store's diagnostic info.

We really hope to help you get those popups back live soon.

Best regards,
SendWILL Team

December 27, 2025

So far so good, I just switched from another email popup app and received no signups, but on the first day using this Trustoo app I received submissions!

Rockn Remix
United States
About 19 hours using the app
December 26, 2025

The Trustoo App is incredible! It helped me quickly set up two website pop-ups to provide my pre-order and waitlisted customers with unique and time limited discounts for a new product release. The settings are easily configurable and the customer service team is knowledgeable and vey responsive to in-app chat inquiries. I highly recommend it for non-creatives and non-programmers like myself. It's a great Shopify plug-in!

AmpX
United States
About 1 year using the app
April 16, 2026

I like the app, i finally can customize the popup, where and when i show it. Great assistance.

BeniTronica
Italy
3 months using the app