Reviews (5,780)

Overall rating
3.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
July 22, 2023

great stuff! cant' complaint about it. Integration took less than 10 minutes and the best part is that I didn't have to have great knowledge of it.

Hidden Grounds Coffee
United States
4 days using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

July 16, 2020

This deleted all my products after spending a lot of time setting up the new facebook store. No way to fix and now won't upload any of my products.

OsoPorto
United States
About 1 month using the app
Meta replied August 11, 2020

Thanks for sharing your experience with the Facebook sales channel. On review I noticed that one of our support advisors has since been in touch to help you get this resolved. I will be sending you an email to see if there is anything else we can assist you with to help you get the most from using this channel - Graham, Shopify Support

November 10, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Kyle X Shahida
United States
13 minutes using the app
December 4, 2020

Too early to tell as yet. I've only just activated the app. Setup was very easy and I guess I'll be able to form an opinion down the track a little.

Maffra Machinery and Equipment
Australia
About 3 hours using the app
Meta replied December 7, 2020

I appreciate your feedback! I'm glad to hear that you're giving the app a chance. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

December 9, 2020

Shopify is a lot better at giving help than you are. Shopify and Facebook should combine support services. It was difficult and I still have issues.

Tea Prints by Reed Slater
United States
About 15 hours using the app
July 23, 2020

It does not let me upload my products, it gives me a error message but no way to fix it. I would like a way of contact someone directly from the app.

Luni
United States
8 months using the app
Meta replied August 17, 2020

Thanks for leaving your review. We always want to hear how Merchants find our apps and channels. I'm going to follow up with you via email to make sure that we can get your products uploaded to Facebook, and have it ready to go. Cíara, Shopify Support.

August 6, 2020

This app doesn't help if all accounts associated with our store don't have access to the Facebook Business Manager through one account setting it up.

To Write Love on Her Arms.
United States
Over 1 year using the app
January 21, 2021

Much better than the previous link, hopefully it stays connected. The old version would disconnect all the time. Very easy setup all within Shopify.

J&B Tackle Co
United States
Over 1 year using the app
February 20, 2021

Have not used the app as of yet. I hope that once I use the app it is easy to use. I am trying something new to boost my online sales and networking.

KOSHAJAY ESSENTIALS LLC
United States
Over 1 year using the app
Meta replied February 23, 2021

Thanks for sharing your feedback! I'm happy to hear that you're giving our app a chance. I'd be happy to assist you with the setup and share some additional resources to help you get started. I’ve sent out to an email to you to discuss this further. I look forward to your reply. - Abdalla, Shopify Support

October 22, 2020

Very easy to set up, however, did take time to sync, so at the start, I wasn't sure if it was working. I am also not sure about the catalogue set up.

B Free Australia
Australia
Over 1 year using the app