Reviews (5,779)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
May 3, 2025

i still don't have this working and it has been a huge pain

White Light Candle Company, LLC
United States
3 months using the app
May 3, 2025

Trash, so hard to navigate between account and Shopify requirements

The Stylish Sloane
United States
Almost 2 years using the app
May 3, 2025

Takes a little effort to setup and learn but does everything that it needs to,

Subculture Golf
United States
About 2 months using the app
April 30, 2025

Lets face it no one would use this if there was an alternative. interface is clunky and full of bugs.

kristinmagrit
Australia
Over 3 years using the app
April 30, 2025

Support through the Facebook app was awesome. All previous restrictions were lifted after a support ticket which was created in the FB app within the Shopify environment. we no more any issues in our account. So we can benefit all features again now

Vitadote
Netherlands
3 months using the app
April 29, 2025

We set up the app, it synchronised every product and then our Commerce account got banned on Facebook. Permanently banned. 14 years of work down the drain!

VOCLA
United Kingdom
1 day using the app
April 29, 2025

Instead of making me jump backwards through hoops trying to work through various settings on both the Shopify and Meta side to try and get this to work, could you not just have stated up front that Shops on Meta are not available in New Zealand. An hour of my time I'll never get back...!

Juliet Best Art
New Zealand
Over 4 years using the app
April 25, 2025

Meta is absolute garbage when it comes to customer service. I have been trying to connect my shop AND pay for ads for over a week. I have contacted support 2x per day at this point and still nothing. TRASH

Low Class Cycle Supply
United States
2 months using the app
April 25, 2025

Pixel integration still does not work correctly

Areum Labs
Germany
4 months using the app
April 24, 2025

The returns are a NIGHTMARE and have to be manually done

Blanc Noir Online Store
United States
About 4 years using the app