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i still don't have this working and it has been a huge pain
Trash, so hard to navigate between account and Shopify requirements
Takes a little effort to setup and learn but does everything that it needs to,
Lets face it no one would use this if there was an alternative. interface is clunky and full of bugs.
Support through the Facebook app was awesome. All previous restrictions were lifted after a support ticket which was created in the FB app within the Shopify environment. we no more any issues in our account. So we can benefit all features again now
We set up the app, it synchronised every product and then our Commerce account got banned on Facebook. Permanently banned. 14 years of work down the drain!
Instead of making me jump backwards through hoops trying to work through various settings on both the Shopify and Meta side to try and get this to work, could you not just have stated up front that Shops on Meta are not available in New Zealand. An hour of my time I'll never get back...!
Meta is absolute garbage when it comes to customer service. I have been trying to connect my shop AND pay for ads for over a week. I have contacted support 2x per day at this point and still nothing. TRASH
Pixel integration still does not work correctly
The returns are a NIGHTMARE and have to be manually done