Reviews (5,770)
Refine
-
By rating
Everything went smoothly, thank you for this ease of user experience. I look forward to working with Facebook now and into the future.
Hi I cannot link FB to my webshop in Shopify. However I sell only lifestyle products and don't understand why you block my products...
posts product updates automatically in our facebook feed. unfortunately a feature that annoys facebook followers and can't be disabled
Thanks for sharing your feedback! That definitely sounds frustrating. I'd be happy to look into this with you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I appreciated just being able to log back in to reconnect Shopify with Facebook. I only wish that I hadn't discovered this by chance.
This app seemed to be a waste of money, the ads did not target the right audience way too vague so I wasted my money for empty traffic.
Thank you for sharing this feedback on your experience with the Facebook Marketing app. Depending on if you ran an audience building ad (http://bit.ly/2tJWu5A), or a dynamic retargeting ad (http://bit.ly/3089f5O), the results you received on these ads will vary. Audience building ads are designed to help new customers find your store, whereas dynamic retargeting ads work to help customers find more products on your store.
I'd like to hear more about the ads you created, and how these ads were targeted, so that I can investigate this further. I'm going to reach out to you via email to discuss this in more detail. I look forward to connecting with you soon! - Rae, Shopify Support
I've been trying to connect my Facebook page to my shop for several days now and it keeps disconnecting. It's not properly integrated.
Thanks for letting us know about the page not connecting fully to your Shopify account. We take this seriously, so I'm going to get in touch with you via email so we can get this sorted out, keep an eye out for my email! Ciara - Shopify Support.
This app is TERRIBLE for reputable resellers. It randomly rejects products from my store catalog without any justification or validity
Thank you for your feedback! Facebook requires that all merchants follow their product requirements. Sometimes, certain keywords or settings can trigger rejections. I will send you an email shortly with more information on next steps. -Emily, Shopify Support
It was easy and simple to do, great app, highly recommend it.
Let's see how the customers react to it. I believe they going to love it.
Very quick and easy to integrate. Very easy to set up and easy to use. It has saved our team so much time. I would highly recommend it!
Seems easy enough to install, hope it is in practice when it is in use! Will let you know if come accross any problems whilst we use it
