Reviews (5,769)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
February 14, 2021

Great experience setting up my Facebook store. I look forward to showing the pieces that my wife has in her boutique. Hopefully everyone love the clothing.

Boutiquechel
United States
8 days using the app
February 16, 2021

Its was very easy to setup. Just a few click and it was done. Thank you! Now doing this review is quite another thing. 100 character minimum?? thumbs down.

Good Works 4 GOD
United States
Almost 2 years using the app
June 1, 2023

Wont show half my product varients because of invalid image link which is the same link for the products it will show. Offers no working solution as well.

Golden Dapples
United States
About 2 months using the app
Meta replied June 14, 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

March 28, 2019

Très bonne application, pratique et facile d'usage; je vous recommande vivement de l'essayer nous en sommes très satisfaits.
Mira Paris
https://mira.paris/

Mira Paris
France
4 months using the app
Edited July 6, 2020

Seems instable in keeping the account connected to the app.
It would be easier to have more feature inside the app instead of going to the Business Manager.

That's Italia
Italy
4 months using the app
Meta replied July 31, 2020

Thank you for providing your feedback to us here and for writing your review. It sounds like you are describing an issue where the Facebook page disconnects from Shopify, which is relatively common and can typically be resolved. I'll send you an email shortly to touch base with you on this and offer my assistance moving forward. -Victor, Shopify Support

January 4, 2021

We used this app to help us to market our products. I really like how does it works with the Facebook. It would be better if it is more user friendly. Thanks

yaluyalu
Sri Lanka
5 months using the app
January 10, 2021

Had to come out of the app to look up my shop name because I have another url over the top of it and couldn’t remember the original. The two could be linked

Windy Arbour Farm Shop
United Kingdom
3 months using the app
Meta replied January 11, 2021

Thank you for taking the time to leave a review. Merchant feedback is extremely important to us so I'd like to hear more details on your experience and the suggestion you have shared. I will be sending you an email soon. I look forward to hearing back. - Anna, Shopify Support

January 13, 2021

Pretty straightforward, a little annoying that they're changing all the time so you have to redo everything, but I guess that's part of staying hip and cool.

Foxes and Ravens
Canada
7 months using the app
November 26, 2020

it helped me find ways to connect the shop with my analytics account to know what was happening. It took a while and some perseverance to get it set up though

Origin Africa
United Kingdom
24 days using the app
January 11, 2021

Set up was easy. Excited to see the big improvements to the platform. Ability to tag products on Facebook and Instagram is a basic necessity for any business.

North Roast Coffee Roaster
Canada
12 minutes using the app