Reviews (5,771)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
August 26, 2020

I'm better off running ads on my business manager outside of the shopify channel. I can do both IG and FB at once.

Danielle Jonas
United States
Over 1 year using the app
Meta replied August 31, 2020

Thank you for your feedback! When you create and ad through Facebook Channel, Facebook automatically determines the best placement for the ad across its audience network. So, your ads may show on other platforms, including Instagram. I will be sending you an email shortly to learn more about your marketing goals. -Emily, Shopify Support

September 27, 2020

It helped me promote ads. But it's so hard to figure out how to link my Instagram shopping. So I wish it did that.

HindyWeber
Philippines
14 days using the app
Edited November 3, 2020

Helped me expand my customer reach. While not certain on its impact yet, best to send over a new review later on.

Béni Studio
United States
21 days using the app
December 14, 2020

Please launch Instagram Shop for Pakistan soon. I love the Facebook Shop Thoroughly. Just want Instagram shop now.

Qalamkar
Pakistan
3 months using the app
December 18, 2020

Not intuitive for new users. It took hours to understand what I was missing in order to activate my facebook shop.

Kite Linens
United States
3 months using the app
Meta replied December 21, 2020

Thanks for sharing your feedback! We have a great written guide that breaks down everything you need to know when setting up the Facebook channel. I'd be happy to share this with you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Edited January 20, 2021

I found it very useful and informative. I will recommend it to other business owners to use for their storefronts.

Sanga Collection
South Africa
About 2 months using the app
February 5, 2021

I do love shopify! I do love shopify! I do love shopify! I do love shopify! I do love shopify! I do love shopify!

Filtrado
United States
7 months using the app
April 6, 2021

Enjoy using the Facebook app for my Shopify store.
Easy to install and easy access to manage the store.
Great App!

The Rustic Pelican
United States
4 months using the app
July 17, 2020

Not working and connecting with Facebook Catalogue for last 2 days. Kindly look into it ASAP. We cant tag products.

Sacred Weaves
India
About 1 year using the app
Meta replied August 11, 2020

Thank you for taking the time to share your feedback with us. I'd like to learn more about your issues with connecting to your Facebook catalogue so I'll be following up with an email to gather context shortly. - Veena, Shopify Support

October 19, 2020

It was super easy to set up and I usually face problems with technology. I'm so glad you offer this now! Thank you!

Shelley Moon Designs
United States
Almost 2 years using the app