Reviews (14,916)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

July 30, 2025

Not easy to use and has no template for using flows to send marketing emakl

The Pink Controller
United States
11 months using the app
July 31, 2025

sometimes it's difficult to find the appropriate variable, it should have more definitions

Capucinne
Slovenia
Almost 2 years using the app
July 31, 2025

I wish I could preview how many people or email addresses are captured with each condition before turning it on.

Rachel Ashwell Shabby Chic Couture
United States
Over 4 years using the app
July 30, 2025

Dozens of templates for any occasion. Easy to install & manage, and it brings your customer service and shopping experience to the next level!

Dress By Vicky
Slovenia
11 months using the app
July 29, 2025

Flow has been instrumental in many ways to the day-to-day smooth running of internal operations. I cannot imagine doing our Shopify store without flow.

Naturalmat
United Kingdom
About 3 years using the app
July 29, 2025

Very helpful and easy to use - Highly recommended.
BUT, be very careful as basic functions you would assume to be available in an app of this type, are often not.

Max
New Zealand
11 months using the app
July 24, 2025

It's great but still missing some basic access to Shopify data.

Allways Drops
United States
Over 2 years using the app
July 24, 2025

Super smart - but could use som AI in the interface to make it easier for us "no programmers" - but great to have...

CarLab
Denmark
10 months using the app
July 23, 2025

Beauties Lab
Canada
Almost 3 years using the app
July 23, 2025

No ability to manually create flow files

My Deal Searcher
Israel
About 1 year using the app