Reviews (14,949)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

November 24, 2023

This app is just perfect! I used it to tag products if they're available in one location, and sold out in the other one. I installed it and had it working perfectly after 2 hours! I'm impressed, this opens so many opportunities which would otherwise only be possible with deep programming or expensive apps for each case. Wow Shopify, Flow is an incredible extension for Shopify!!!

Menschenskinder
Germany
About 4 hours using the app
Shopify replied November 28, 2023

Thanks for the kind words, we think is a super-power for many merchants!

July 5, 2023

you can use it for basic functions, but don't expect to create complex flows without going through an additional app or a freelancer. In short, if you are thinking of moving to shopify plus for this app, there is no point in paying $2000. You will find affordable apps on the marketplace that will do the job much better. Don't count on shopify support to help you either, they have no knowledge of this app... It's a shame, on paper the solution seemed interesting

Loëla
France
About 1 year using the app
Shopify replied July 5, 2023

Hi, we are sorry that you had trouble building a complicated workflow. If you got stuck, we recommend posting any questions to the Flow App section on the community (https://community.shopify.com/c/shopify-flow-app/bd-p/flow), where you are likely to get help. Regarding Plus, Flow is currently available to the Shopify, Advanced, and Plus plans, so you do not need to upgrade to Plus to get access to Flow.

April 8, 2026

updates do not save

Cascadia Skincare
Canada
Over 1 year using the app
April 8, 2026

Essential to a proper Shopify system.

HoseWarehouse
United States
Over 4 years using the app
April 8, 2026

The AI was amazing - wrote the whole flow for me! VERY VERY helpful!

Your Legacy Files
United States
Over 1 year using the app
May 23, 2026

Podrían mejorar mucho la usabilidad

Tienda Oficial Café Don Justo
Mexico
6 months using the app
April 6, 2026

FLOW IS A GREAT APP!!

BlingN Studio / BlingN
United States
12 months using the app
May 17, 2026

pain in the ass!! :(

marryful
Austria
About 2 years using the app
April 6, 2026

not sure yet

Silver Gravity Books
United Kingdom
11 months using the app
May 23, 2026

allow us to duplicate checks instead of having to retype everything for each conditions...

Nooz Optics
Belgium
Over 6 years using the app