Reviews (15,059)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

April 9, 2024

Brilliant part of shopify. Not sure why its not hyped. It's brilliant!

Love Thy Bargains
United Kingdom
Over 1 year using the app
Shopify replied April 25, 2024

Thank you for your kind words! We're thrilled you're enjoying using Flow.

April 18, 2026

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Baldor Shop
Argentina
About 1 year using the app
October 20, 2022

great app, makes Shopify the greatest e-commerce CMS so far. but come on, send me an e-mail or a slack alert when a flow script makes an error !

Aventure bio
France
23 days using the app
May 2, 2022

Could be a great tool but it requires us to go through 15,000 clicks to run-segment our current base of customers as it's limited to 50 customers at a time. The real-time segmentation once created is working well so far. Could be much better coming from Shopify.

Sportdirect.ca
Canada
About 2 years using the app
Shopify replied May 23, 2022

Thank you for the review. I believe you are referring to the recently added feature to be able to run a workflow from the Admin’s Customer list. We’re sorry that we don’t yet have the ability to run a workflow on all of your customers. Hopefully you were able to finish your task by running 50 at a time.

April 5, 2026

later

Flavor Distro
United States
Over 2 years using the app
April 1, 2026

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SPEtuner
Hong Kong SAR
Over 1 year using the app
March 24, 2026

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FD
United States
Almost 4 years using the app
March 21, 2026

Organic I Hand poured I Wood based scents I burn clean and gentle scents I Each scent is selected carefully through a vetting and scent testing process to ensure alignment with product line I Whether time to mediate or needing something vibrant to lift your spirit, SnoCo Candles offers an array of elegant, chic vessels and scents that will illuminate your senses and vibe with every mood.

SnoCo Candles
United States
Over 1 year using the app
March 10, 2026

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Kantocards
Mexico
Over 1 year using the app
March 5, 2026

ufcking LOVE the new AI workflow. It's amazing. I can create complicated workflow automations without any special skills. Don't be shy, the water is warm....

Tesla Emblems
United States
About 2 years using the app