Reviews (14,848)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

June 11, 2026

The tool works very well.

El Galpon
United States
Almost 6 years using the app
May 7, 2026

日本語変換がおかしいがそれ以外は良い

CHIEKO+
Japan
Over 1 year using the app
May 7, 2026

very poor as no possibility to copy another one.. Very cumbersome, not customerfriendly. Fix it asap!

Equinics NL
Denmark
10 months using the app
May 7, 2026

Love using FLOW! It has so many capabilities and paired with AI you can automate many tasks yourself!

BAM Good Bricks
United States
Over 2 years using the app
June 10, 2026

Cool

Jenny's Gift Baskets
United States
About 2 years using the app
June 10, 2026

Very useful for triggering actions automatically.

Dualtron.uk
United Kingdom
Almost 3 years using the app
June 9, 2026

it helps make running a site so much quicker and easier!

ABĒCA Naturals
United States
Over 1 year using the app
March 23, 2026

Easy to set up and manage. When used in combination with Shopify's segments, Flow allows you to seamlessly automate communications to at risk customers.

Metalomania
Canada
5 months using the app
July 29, 2026

It sucks and does not work. We are trying to build a stupid workflow for a function that shopify used to offer natively, but in all of the inane *updates* has disappeared (SORT A COLLECTION BY INVENTORY. WHY IS THIS SO HARD NOW)

DOG & CO.
United States
Over 1 year using the app
June 9, 2026

bien

Baumes Sauvages
France
6 months using the app