Reviews (14,775)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this automation app saves significant time by handling repetitive tasks like order tagging, inventory checks, product categorization, and customer notifications. They like the no-code, visual workflow builder for complex logic, deep integration with Shopify data and third-party apps, and reliable performance at scale. Many call the AI assistant a game changer, making advanced automation accessible despite a learning curve, and recommend it for growing and larger stores.

October 3, 2026

terrible should be able to bring in messaging emails/templates direclty

SENA rituals
Australia
About 1 year using the app
October 2, 2026

easy to use and super fast with the trigger and condition both being added together

Page Turners
Australia
Almost 2 years using the app
October 1, 2026

Reasonably straight forward and simple interface. Good to have this for automation runs.

Aspire UMA Academy
United Kingdom
Over 1 year using the app
September 30, 2026

意外と使いやすい!再度キックがいるから、非常に簡単になった

【公式通販】熟成肉つむぐ 
Japan
Over 1 year using the app
September 29, 2026

ging schnell und gut. Sidekick weiter ausbauen, das hilft bei der nutzung!

Clendo
Germany
11 months using the app
September 29, 2026

The AI chatbot was very helpful. Made creating the workflow very simple.

Collagen For Her
United States
Almost 4 years using the app
September 27, 2026

top geht gut einzustellen

Viworo
Italy
Over 1 year using the app
September 25, 2026

too many unexposed data elements

M&M Food Market
Canada
5 months using the app
June 20, 2026

Sometimes it will cancel out steps if you repeat them, if I have condition to check something, and then I re check it later, it seems to action on the opposite - which is very un ideal. Otherwise I absolutely love this app, You flow writer is amazing, your editor isn't, its very hard to edit complex flows after they have been created, but from scratch, with the right information provided, your flow is amazing.

What's on Aotearoa
New Zealand
Almost 2 years using the app
Shopify replied June 22, 2026

Hi, thanks for the review, we appreciate it. Regarding the issue, given the same data and state, a workflow will always work the same way. If you are seeing a condition work inconsistency then it's not configured correctly for the data it's seeing. I'd recommend testing it and looking at the results, or asking the community or Sidekick to evaluate it and see if there is a better way.

September 22, 2026

Importing .flow files don't work

KŪLN
Philippines
9 months using the app