Reviews (14,859)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

January 7, 2026

I would like to see no padding or space between blocks and the ability to have a ful width image with text and a button over the image. This app is great, and hopefully it becomes even better.

DRINK NUTRALIFE
United States
3 months using the app
January 5, 2026

the sidekick integration is a game changer, flows have saved us probably 30 or more hours this month!

Boobie Bracelet
Australia
11 months using the app
January 4, 2026

the "set to active" steps with the Shopify Messenger app are a bit scary and confusing. it's hard to tell what is going to be triggered by an automation vs. what might trigger a full campaign blast. a few extra assurances and messages would make me much more of a fan. i think every marketer is terrified of accidentally triggering a blast when activating emails and templates. otherwise, loving it!

UnchainedBrainz
United States
5 months using the app
December 28, 2025

Muy útil para automatizaciones, sobretodo ahora que Sidekick (la IA de Shopify puede hacer o empezar automatizaciones para ti). Esto abre un mundo de posibilidades para el manejo de nuestras tiendas.

Artimia
Spain
About 1 year using the app
December 25, 2025

Steep learning curve to get anything other than send email at set times or after simple triggers. Actually creating a flow that moves customers through states is daunting.
BUT - once you figure it out, it works like a charm.

Conundrum House
United States
Over 1 year using the app
December 23, 2025

I created this flow for cases when friends and family are picking up items and paying for them through Shopify. I would set the shipping line to contain the word PICK, and the order will be automatically fulfilled. This way, the shipping department won't ship the item that was already picked.

lapstoneandhammer.com
United States
Over 2 years using the app
April 17, 2026

設定がシンプルでわかりやすい

フーヅフリッジ
Japan
Over 1 year using the app
April 17, 2026

hard to debug and no testing mechanism in designer

Tacoma Store
United States
6 months using the app
April 17, 2026

Great app. My only complaint is that you can't copy a conditional block, but otherwise so useful

Ethereal Gold Dispensary
United States
Almost 3 years using the app
April 17, 2026

Extremadamente dificil y poco intuitiva. Siempre es mas facil el codigo limpio a tener que conectar cuadritos

CloseCaption Store
Colombia
About 1 year using the app