Reviews (14,867)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

August 22, 2024

For some things this works great! For others I am scratching my head as to why it won't. For example, I can take products by vender and add them to a manual collection for use in the tax exclusion zones since for some reason an automatic collection isn't allowed. Works great. But when I want to send an email to a customer that is imported with the tag eBay I am having trouble finding an option to just send a simple email out with a basic text. I have tried using Mail as well but it wants a template and then it adds it to a marketing list but that is not what I want to do. Just a simple email. The last issue is that I have other people adding products and I only want certain vendors products to be available in say Canada. There are options to hide products from channels for example, but nothing to remove the product from a market such as Canada. So you have to remember to select this every time every product any employee adds or it defaults to add it to the Canada market. Very frustrating. Maybe with a few updates this flow app could be really useful. But it is just missing a few variables here and there and functions to be as useful as I was expecting. Seeing as how most of my flows are fixing issues that Shopify has created such as not allowing me to use an auto collection for tax exclusions, I have to use this app. Since they default to add new products to all markets, I need to use a flow to fix it. So really it is annoying that I cannot do what I want to have done.

Adventure Parts
United States
6 days using the app
July 9, 2024

It is great that this is free and I hoped to get more automated. I set up low on stock we with a level below 20. I get bombarded everyday with advice on low stock for every variant. Stock is low only 3952 in stock
Crazy so have to find another as not stable. Also out of stock for archived products

Lifestyle Travel Trading
Australia
3 months using the app
Shopify replied July 10, 2024

Hi, sorry you are having trouble. Flow can handle low stock notifications so you clearly have a condition that isn't working as you expect. I recommend checking out templates and we have quite a few for low stock notifications. If you can't figure it out, contact support or the Flow team via the Shopify community here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow and we get help you identify the problem.

October 6, 2023

I needed a very niche solution to a problem that there was no app for. This helped me get exactly what I wanted and will help me retail customers as I grow. I know nothing about code and how things work so I asked a question on what I wanted in their flow support and Paul_N | Flow Product Manager @ Shopify help me!!
I am sure I can do so much more with this app, will explore when I have time

Bendix Coffee Roasters
United States
15 days using the app
Shopify replied October 10, 2023

Thank you so much for the kind review. We are glad to help you find a solution through our community forum!

September 22, 2023

The app is full of bugs. I need to reach out to support every time I create a new flow and they realize that the there are errors with the template variables.

Llama Naturals
United States
7 months using the app
Shopify replied November 7, 2023

Hi, thanks for your review. We tried repeatedly to reach out to you to better understand any defects you might have encountered. Flow takes quality and reliability seriously and there are no known issues with template variables.

August 25, 2023

I wanted to like this App, but it is limited in the scope of what it can do because of the limited fields & variables that it has access to. Believe it or not, it cannot access your products' current On-Hand stock level in your store, for example. It is also limited to processing only 100 pieces of data, be it products, orders, or customers per run: great possibilities, but way too nerfed to be very useful.

coloradopen
United States
6 months using the app
August 12, 2023

I'm relatively new but I am very impressed so far. I was looking for a way to automatically tag a customer when they purchased a specific product, and it took about 5 minutes of figuring out where the information was I wanted, and hey presto, exactly the automation I need. I'm delighted.

Sandwich Glass Museum
United States
27 minutes using the app
May 22, 2026

very nice! I like.

Northwest Brewers Supply
United States
9 months using the app
April 15, 2026

能有推广功能更好

Jersey specialty store
China
9 months using the app
April 15, 2026

weil ich für einen sinnvollen flow wieder irgendwas kaufen soll !!!

RUBICON
Germany
5 months using the app
May 21, 2026

MERAVIGLIOSO

My Cooking Box
Italy
About 5 years using the app