Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

July 6, 2025

The support team is incredible. They are always so friendly, quick to respond and helpful. Most of my store is built using gempages. I love the endless customization options.

Twenty Four
United States
Over 1 year using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day Twenty Four

Thanks a ton for your kind feedback! We’re glad to hear that our team has been consistently friendly and helpful for your store's journey with GemPages.

If you need anything else, just drop us a message!

Cheers,
Justin
GemPages Technical Support Leader

July 6, 2025

Jeremy helped fix some issues I was having with my store. Very quick service and very responsive!

Ulvra
Australia
About 3 hours using the app
July 6, 2025

Massive thank you for all of your help! Wenslas was brilliant, excellent service and on a Sunday!! Who knew?! Thank you Wenslas!

Mail Bakes
United Kingdom
About 4 hours using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day Mail Bakes

Thank you for your incredibly kind words — and we’ll be sure to pass the love to Wenslas! We're glad we could be there even on a Sunday.

Let us know if there’s ever anything more we can do.

Cheers,
Bella
GemPages Customer Support Supervisor

July 6, 2025

timothy was amazing helping me loved his service and kind treat

EN-From China with Love
Mexico
2 days using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day EN-From China with Love

We really appreciate your kind words! Timothy is a gem and will be delighted to hear how much his support meant to you.

We’re always happy to provide the same level of care whenever you need it.

Cheers,
Cindy
GemPages Customer Support Supervisor

July 5, 2025

Gem Pages is absolutley incredible, they have a quick and responsive team to support their incredible app and it is just an amazingly satsifying experience to work with their software knowing that any potential roadblocks you may have can be solved in minutes, special thank you to Anthony one of the many involved in this incredible operation as he recently helped me figure out some of the issues I was confused with myself! 10/10 highly recommend.

NUVEX
United States
30 days using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day NUVEX

Your feedback made our day! We’ll be sure to pass your special thanks to Anthony — he’ll be delighted to know he made a difference.

Thanks for trusting us with your store’s needs, and feel free to reach out anytime.

Cheers,
Bella
GemPages Customer Support Supervisor

July 4, 2025

I am using this app for my product page. Just started to use this app. It was super easy to install and is working seemlessly with my shopify theme. I found all the design and customization options I wanted in easy drag and drop UI. The Chat Help was very helpful and quick to resolve the doubts I had.

Ankitones
India
About 5 hours using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day Ankitones

It’s wonderful to hear that getting started with GemPages was smooth and that our drag-and-drop tools delivered what you needed. We’re also glad our chat team helped you sort out your doubts promptly!

Should you ever have more ideas to implement or questions to ask, we’re always ready to help.

Best,
Justin
GemPages Technical Support Leader

July 4, 2025

Abraham, was great with quick problem solution for GemPages

Fire Baked Cookies
United States
15 days using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Hi Fire Baked Cookies

Thanks for the shout-out to Abraham! Quick and effective help is what we aim for, and he’ll be really pleased to know his support made a difference.

Whenever you need further assistance, don’t hesitate to reach out — we’re right here.

Cheers,
Emma
GemPages Customer Support Supervisor

July 3, 2025

I had an amazing experience with Célia from the GemPages support team. She was incredibly patient with all my queries and guided me through every step with clear instructions, helpful videos, and detailed screenshots. Her kindness and supportive attitude made the entire process smooth and stress-free. Truly appreciate her dedication and professionalism!

Invogue
India
3 months using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Hi Invogue

We truly appreciate you taking the time to share your experience with Célia! Her calm and thorough approach is one of her strengths, and your kind words will definitely make her day.

If you ever need guidance again, we’re always happy to walk you through it.

With gratitude,
Auri
GemPages Customer Support Manager

July 2, 2025

Great app for building pages. Easy to use and good support

Hannah and Henry USA
Australia
8 months using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day Hannah and Henry USA

We’re happy to hear that you find GemPages easy to use and helpful for building your store pages. That’s exactly what we aim for!

Anytime you need us, we’ll be right here and ready to support you.

Kind regards,
Emma
GemPages Customer Support Supervisor

June 26, 2025

This app is fantastic—intuitive, feature-rich, and user-friendly. The support team is exceptional; they were incredibly helpful and responsive to all my questions.

Marwa Jewels
Australia
5 months using the app
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day Marwa Jewels,

We’re so happy to hear that GemPages has hit the mark for you in both functionality and support! Knowing our team could provide quick and helpful answers truly brightens our day.

If you ever need a hand again, we’ll be right here to assist you every step of the way.

Kindly,
Emma
GemPages Customer Support Supervisor