Reviews (4,259)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

June 26, 2025

This app is fantastic—intuitive, feature-rich, and user-friendly. The support team is exceptional; they were incredibly helpful and responsive to all my questions.

Marwa Jewels
Australia
5 months using the app
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day Marwa Jewels,

We’re so happy to hear that GemPages has hit the mark for you in both functionality and support! Knowing our team could provide quick and helpful answers truly brightens our day.

If you ever need a hand again, we’ll be right here to assist you every step of the way.

Kindly,
Emma
GemPages Customer Support Supervisor

June 26, 2025

It’s been a smooth and pleasant journey with the entire GemPages team so far. Thank you for always being so accommodating with my requests.

My tickets are consistently handled quickly and efficiently.

Best team ever!! thank you!

My Store
Malaysia
10 days using the app
June 26, 2025

Best page builder i used so far, i used many but this one is perfect, easy to use, fast and integrates oeprfect with shopify. Support is also very good!

Softnss
Belgium
About 5 hours using the app
June 25, 2025

The support at Gempages is great! Kiran was super helpful in walking me through setting up an optin form from Klaviyo. Thanks!

Hope Stone Books
United States
13 days using the app
Edited July 23, 2025

Amazing customer support... can reach out to them for absolutely anything

Scope
United Arab Emirates
6 months using the app
June 23, 2025

Its very easy to use with the drag and drop template. The support is very helpful as well when I couldn't figure something out.

Dark Energy
United States
About 2 months using the app
Edited August 10, 2025

Excellent support on hand - very reassuring as you are working through the process of updating pages. They are super responsive and very willing to work with you if any queries arise - Highly recommend!

LACOJOLIÉ
Australia
About 2 months using the app
June 16, 2025

Tina was amazing and helped me every step of the way! She made it so easy and seemless. Thank you so much!!

Best Furiend, Hand in Paw®
United States
About 2 months using the app
June 13, 2025

Great customer support, quick response time

Wunderground
United States
5 days using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Hi Wunderground,

Thank you for your great feedback! We're happy to know our customer support and response time have made a positive difference.

If anything else comes up, don’t hesitate to get in touch — we’re always ready to help.

Cindy
GemPages Customer Support Supervisor

June 12, 2025

GemPages has the best customer service I’ve ever experienced. Anytime I have a question, their team responds quickly and helps me solve it right away. I never have to worry about my webpage staying unpublished for long, they always find a solution fast. It’s such a relief to have support I can count on!

Jen Landis Co - Confidence & Creativity Coach
United States
Over 5 years using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day Jen Landis Co - Confidence & Creativity Coach,

Thank you so much for sharing your long-term experience with us! We’re truly grateful for your trust over these years, and we’re happy to know that our team could always provide quick solutions whenever you need support.
It’s always our pleasure to be a reliable partner for your business.

Should you need any help down the road, don’t hesitate to reach out, we’ll always be here for you whenever you need a hand.

Auri
GemPages Customer Support Manager