Reviews (4,258)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.
Refine
-
By rating
The Customer Service was quite exceptional. Tony specifically provided very good service and despite the issues which needed to be resolved, he was on it immediately and did the best he possibly could. I thought he was very well spoken and easy to understand, no complaints. Overall GemPages has one of the best customer service teams for sure!
Good day Aero Carbon Fiber,
Thank you so much for sharing your detailed experience! We’re thrilled to hear Tony was able to assist you with great care and efficiency.
I’ll make sure Tony hears your kind words — your feedback will mean a lot to him!
If anything else comes up, feel free to reach out anytime — we’ll always be happy to support you.
Auri
GemPages Customer Support Manager
I absolutely love GemPages! Especially the support team they have. They always help us out wherever we get stuck with utmost care and precision. I have always had a very pleasant experience with each and every support member of the Gempages team. Thank you Gempages
Good day OhCha.in,
Thank you so much for your detailed and lovely feedback! We’re truly grateful to hear that our support team has always been able to assist you with care and precision.
Your kind words will definitely encourage the whole team to keep up the great work!
If you ever need any further assistance, feel free to reach out — we’re always right here to help.
Justin
GemPages Technical Support Leader
The staff at Gem Pages is outstanding! They are super helpful and getting your pages up and running. I highly recommend Gem Pages!
Good day rugsthatfit.com,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that our team could help get your pages up and running smoothly.
Your satisfaction means a lot to us and keeps us motivated to serve you even better.
If you ever need any further assistance, feel free to reach out — we’re always happy to help.
Emma
GemPages Customer Support Supervisor
Ken was really helpful, and got the outcome I needed. Thanks!
Pretty great app, my go to for pages on Shopify, best builder in my opinion. Sometimes updates mess up custom code but otherwise great.
extremely helpful loved the ai layout cration feature
Customer support actually resolve issues and promptly. Super helpful and efficient.
Hi Apex,
Thank you so much for your kind words, we're thrilled to hear that our support team was able to assist you promptly and effectively.
If there's anything else you ever need, just drop us a message, we're always happy to help!
Cindy
GemPages Customer Support Supervisor
the team at gem pages are so helpful, they really helped me out with some customisation i needed for my product pages.
Thanks so much :)
Hi Alchemy Beauty,
Thank you so much for your lovely words, we're really happy we could support you with the customisation for your product pages.
If anything else comes up, just send us a message, we're always happy to assist!
Auri
GemPages Customer Support Manager
great way to make more custom layouts, they are always helpful when trouble shooting and figure out any issues quickly over chat
Hi FAR WEST,
Thank you so much for your great feedback! We're happy to hear our team could support you effectively through chat and help you make the most of custom layouts.
Let us know anytime if we can assist with anything else — we're here when you need us!
Cindy
GemPages Customer Support Supervisor
I am facing difficulty but the support team is very good. The app is also very nice.
Hi brd jewelry,
Thank you for your honest and kind review! We’re happy to hear our support team has been helpful during the issue you’re facing.
If there’s anything more we can do to help you through it, please don’t hesitate to reach out.
Bella
GemPages Customer Support Supervisor
