Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

April 30, 2025

Support has been incredibly helpful in solving obscure issues. Much appreciated.

Parsec Skateboards
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi Parsec Skateboards,

Thank you for the kind words! We’re really glad our support team could help you work through those tricky issues.

If anything else comes up down the road, just drop us a message — we’ll be ready to assist.

Auri
GemPages Customer Support Manager

April 29, 2025

Once you learn how to use the app effectively, it works well. Customer support is helpful and quick to respond.

FLOWPOUCH
United States
8 months using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi FLOWPOUCH,

Thanks so much for the great feedback! We're happy to hear the app is working well for you and that our support team made a difference.

Feel free to reach out anytime — we’ll be here when you need us.

Bella
GemPages Customer Support Supervisor

April 23, 2025

Kiran has been a great help to resolve the issues I had. Thank you for staying on top of the issue and being responsive with the solution I needed.

Skin Perfect Brothers Powered by VLA
United States
2 months using the app
GEMCOMMERCE CO., LTD replied April 28, 2025

Hello Skin Perfect Brothers Powered by VLA!

Thank you so much for the great feedback!
We're thrilled to hear that Kiran was able to stay on top of your issue and provide the solution you needed.
We’ll make sure your kind words reach Kiran!

Should anything else come up, don’t hesitate to give us a shout — we’re always happy to assist.

Emma
GemPages Customer Support Supervisor

April 17, 2025

They are fast in fixing my technical issues and effective. Great service.

Pawdiy
China
18 days using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

Hello Pawdiy!

Thank you for your kind feedback! We're thrilled to hear that our team was quick and effective in resolving your technical issues.

If you need any further assistance, please don't hesitate to reach out — we’re always here to support you!

Justin
GemPages Technical Leader

April 17, 2025

My experience with GemPages has been excellent!
The support team responded incredibly fast, and their communication throughout the process truly impressed me. They understood exactly what I needed and delivered the solution efficiently. Everything was resolved smoothly, and I’m genuinely happy with the result. Big thanks to the GemPages team for their outstanding support!

Ferox Bikes
United States
2 months using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

Hello Ferox Bikes!

Thank you for your amazing feedback! We're so glad our team was able to support you quickly and deliver exactly what you needed.
If you ever need anything else, feel free to reach out — we’re just a click away.

Auri
GemPages Customer Support Manager

April 17, 2025

Fantastic! Revolutionized my site and the Help is FANTASTIC! Special shout out to Harry!

Pooki Presses
United Kingdom
10 days using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

Hello Pooki Presses!

We’re thrilled to hear that GemPages made such a big impact on your site! Thank you for the amazing feedback, and we’ll make sure to pass along your kind words to Harry. 😊

If anything ever comes up, just drop us a message — we’ve got your back!

Auri
GemPages Customer Support Manager

April 16, 2025

Only had to ask the question once and got a detailed correct answer.

Strike-Tape
United States
2 months using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

Hello Strike-Tape!
Thank you for sharing your experience! We’re glad to hear that you received a clear and correct answer right away.

If you need further support or have more questions, don’t hesitate to get in touch — we’re here to assist!

Cindy
GemPages Customer Support Supervisor

April 15, 2025

The help support I received today was AMAZING. Thank you, my page is complete. Really appreciate this support. Jo

Additive-Free Lifestyle
Australia
About 8 hours using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

Hello Additive-Free Lifestyle!
Thank you for your wonderful feedback! We’re so glad to hear that our support team was able to assist you in completing your page.

If you need any further help, please don’t hesitate to contact us — we’re always here to support you!

Auri
GemPages Customer Support Manager

April 15, 2025

Gamepage is great, it allows me to modify my product pages to make them look more attractive to my customers.

Jm CreationsDR
Dominican Republic
About 10 hours using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

Hello Jm CreationsDR!
Thank you for your feedback! We’re happy to hear that GemPages is helping you create more attractive product pages.

If you ever need assistance or have more ideas, feel free to get in touch — we’re always here to help!

Emma
GemPages Customer Support Supervisor

April 11, 2025

Great customer support. Got my issue resolved in less than 5 hours. Great page builder overall. Highly recommend!

DigiFab USA
United States
6 months using the app
GEMCOMMERCE CO., LTD replied April 23, 2025

Hello DigiFab USA!
Thank you for your fantastic feedback!
We’re happy to hear that our support team was able to resolve your issue quickly.

If you need further assistance, we’re here whenever you need us!

Justin
GemPages Technical Leader