Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

July 30, 2024

Easy to use, super fast support and help with the Gempages support.

thebeautyplan.au
Australia
8 days using the app
July 27, 2024

I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you

SecretsOfTea
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied August 2, 2024

Dear SecretOfTea,

We deeply apologize for the unpleasant experience you have encountered. We recognize that we should have provided more prompt assistance and are working diligently to expedite our support processes.

Your feedback is invaluable, and we are committed to improving our service to better assist you and all our customers.

Should you encounter any difficulties, please do not hesitate to reach out again. Our support team will do their utmost to assist you.

Thank you for your understanding.

Best regards,
GemPages Support Team

July 26, 2024

Their support team is incredibly accommodating! I would recommend them to everyone, including those new to web development, as you can easily run your website with their assistance.

Nano Singapore Shop
Singapore
Almost 2 years using the app
July 24, 2024

Liam was very helpful and knowledgeable! He was friendly able to resolve my issue. Very good service!

MindMe
Australia
About 5 years using the app
July 25, 2024

I don't need to praise the app itself; it's brilliant. If you're using it, you already know how good it is. Excellent, fast, and reliable customer service is what really stands out!

Dermaroller UK
United Kingdom
6 months using the app
July 23, 2024

GemPages is incredibly helpful! Their team is always available to answer questions and find solutions. The app is flexible and perfect for bringing your vision to life without limitations. Great for quickly launching your store!

Nurse Yard
United States
About 4 years using the app
July 20, 2024

Absolutely fantastic support. I've reached out for a few design and function changes and they respond very quickly and have delivered exactly what I need everytime.

Eagle Pen Company
United States
Almost 5 years using the app
July 21, 2024

The support crew has honestly been the best app help I've ever gotten. :) They were quick and incredibly knowledgable. I feel that most support help has tiers of people you deal with and I spend a good 15-30 minutes explaining to the problem to someone who most likely doesn't know how to fix it but is just relaying to another person. 5/5 for this app!

Luft Balloon Store
United States
2 months using the app
July 17, 2024

Very in-depth and customizable page builder with super helpful support which will assist you with any issues.

DNX - Do Not Cross
United States
About 1 year using the app
July 16, 2024

Great app with quick customer support if you get stuck when creating a landing page! Thank you!

HighPeak
United States
4 months using the app