Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

June 11, 2024

Awesome app! It's easy to use and offers lots of templates to choose from. The support is great too. I ran into some issues, but Liam was very helpful and patiently solved all of my questions in just a few minutes.

108 Fine Jewellery
Canada
2 days using the app
June 10, 2024

Incredible customer service. They're like a dedicated team of developers who help you with any customization. You not only get the best page builder on Shopify, but it also feels like you've got your own in-house development team!

BANG Massage Gun
Australia
Over 3 years using the app
June 10, 2024

GemPages is a splendid Shopify plugin, boasting an extensive range of functionalities and features. The customer service and support are exemplary, making it an absolute delight for effortless page building!

My Store
India
4 days using the app
June 4, 2024

The tool has many convenient supports for page building, using only the drag and drop feature but can be adjusted very diversely. The biggest highlight is the enthusiastic support of the team from Gem.

Skills Bridge
Vietnam
Over 1 year using the app
May 31, 2024

The interface is user friendly and the support team is super nice, helped me solve a few issues.

Aubor Mentech
Germany
3 days using the app
May 29, 2024

Best website designing app out there and great customer service. I got two amazing ladies that helped me fixed issues that I faced. I really really recommend it.

V.I.P Digital Presence
United States
1 day using the app
May 27, 2024

I had an issue which has been solved by Ken, Harry and Jane. They have been changing each other for two days to keep me always informed during the process. They were super responsive and very polite even when came out that the issue was my lack of knowledge only. Well done guys and thank you very much for your help. Gyorgy

PowerPong Europe
Estonia
29 days using the app
May 20, 2024

Tony was really good at figuring out what was the issue and really dive in to solve the issue for me and he is also very responsive . I really like the service provided by Tony!

Kurin - Your Air Quality Expert
Malaysia
2 days using the app
May 14, 2024

Support is unmatched, always going above and beyond with any issue you encounter.

Breatheeze Performance
Australia
8 months using the app
May 8, 2024

Their customer service is unmatched. They always fix any issues that arise in a timely manner!

PostureFlex
United States
10 months using the app