Reviews (4,259)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

May 4, 2024

Ummm WOW!? I have never in my 4 years using Shopify have made it a priority to come back and leave a review on an app. this was the easiest and most simple, helpful advancement to my website. I created a new and beautiful homepage within 15 minutes very easily. I am very impressed

Bossci Glam
United States
About 1 hour using the app
May 5, 2024

Customer service is extremely helpful and responsive; I just started using but already have a great looking page in the works thanks to their help!

PastryBase
United States
About 24 hours using the app
April 27, 2024

They are great! I had many questions today and most time they responded within 30 minutes and solved my issues.

Eva Store
Hong Kong SAR
8 days using the app
April 23, 2024

Annie was of extreme help to me , she stayed on chat with me to help me trouble shoot all my tech issues and she also taught me how to correct things myself . I was almost going to give up and switch to a different third party app but because of Annie I will be keeping Gempages . She was truly extremely helpful . thank yo so much Annie for fixing all the issues I couldn't fix .

Heavenly lashes
United States
Over 3 years using the app
April 18, 2024

Very practical app and exceptional support, they helped us greatly with our designs!

Korean skincare FR
Netherlands
10 days using the app
April 18, 2024

There are shopify apps and then there is Gempages, they have completely separated themselves from the competition with a friendly easy interface and a customer service and tech team that I haven't experienced in years. They will work diligently to find a solution and their response time is incredible. In a sea of shopify apps I strongly suggest you start with Gempages!

Delepine Creative
United States
About 2 months using the app
April 15, 2024

Very good customer service and support team even on the free plan right now , going to upgrade to paid plan soon since their support is so efficient

winksbeaute
Singapore
5 days using the app
April 8, 2024

Support team is very helpful and provides assistance with clear directives and examples. Their team is prompt to respond and assists with all levels of coding inquiries and layout support.

Erica Tanov
United States
Almost 6 years using the app
April 3, 2024

Mona from Gempages support along with the dev team was fantastic. Any problems we've faced, have gotten solved quickly and professionally. Big recommendation, great product and even greater support!

AmpKnee
United Kingdom
3 months using the app
Edited July 27, 2025

Fantastischer Support - schnell, kompetent und freundlich!

Wir sind absolut begeistert vom Support-Team von GemPages!
Jedes Anliegen wurde schnell und geduldig gelöst – oft sogar weit über das Erwartbare hinaus. Man merkt sofort, dass hier Menschen mit echter Leidenschaft und Know-how arbeiten. Egal ob technische Fragen oder individuelle Wünsche: Das Team reagiert extrem schnell und findet immer eine Lösung.

Ein riesiges Dankeschön an das gesamte Team – ihr macht einen großartigen Job und habt euch unseren vollen Respekt verdient!

LASTLIFT
Germany
Over 1 year using the app