Reviews (4,257)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

October 5, 2023

Easy to use interface and super helpful customer experience team! Needed technical assistance to improve my site and I got swift replies AND solution within 24 hours both times. Shoutout to Tina and Morgen for being such great help.

MopioInc
United States
15 days using the app
October 2, 2023

Great customer support. Got what I wanted to get done

KnifeCrate
United States
3 days using the app
October 3, 2023

GemPages has been easy to learn to use and is extremely flexible and customizable. Love it!

Plantiva Natural Supplements
United States
19 days using the app
September 29, 2023

The team was very helpful and friendly in trying to solve the problem I was facing. They response time was really good. They were also patient and have given me useful tips to help me in solving the issue at hand. I had a really great experience with the team!

TastySnackAsia
Singapore
Over 2 years using the app
September 21, 2023

Great service, very easy to use and any time I've needed help Support has been quick, and prompt. 5 Stars

jsewellbeats
United Kingdom
Over 1 year using the app
September 19, 2023

i love the flexibility that this app gives me to more easily customize specific pages and awesome customer service! i had multiple technical questions about how to implement certain features and tina was incredibly helpful and quick to respond!

lake + loft
United States
About 4 years using the app
GEMCOMMERCE CO., LTD replied October 9, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

September 6, 2023

Very helpful and was able to create a customization for me that I did not think I'd be able to achieve. Quick customer support

Ettika
United States
Over 4 years using the app
Edited February 19, 2026

Used them since 2022 and the support has always been excellent.

Total Saddle Fit
United States
Over 3 years using the app
August 9, 2023

I have no programming background which is why gempages is so good for me. Its drag and drop everything! And it works! No bugs. Great service A+

Cherub Baby
Australia
Over 2 years using the app
August 9, 2023

Really easy to use app with a range of templates and easy to customise to your needs. Fantastic support team that stay on the live chat until you have successfully resolved your challenge. Highly recommend.

Veneziano Coffee Roasters
Australia
Over 1 year using the app