Reviews (4,259)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

November 28, 2023

Fantastic app to build custom pages, I even had an issue with gem pages conflicting with the original theme and Tina from the support team jumped in and wrote up so code that fixed it straight away! 10/10 Support

Vinyl Wrapping Australia
Australia
6 months using the app
November 29, 2023

Great tool to build your website. Staff and service is excellent and very helpful

LG Electronics Malaysia
Malaysia
17 days using the app
November 20, 2023

Tina is a gem. She helped me our patiently and promptly. The app the amazing too. Give her a promotion. Also, more people should try out this app, seriously.

PikaDecker
Australia
6 days using the app
November 15, 2023

Amazing support throught our website building process

BÖHMER
Bahrain
23 days using the app
November 14, 2023

I was reluctant to use the support option because I thought I had to wait days lol. I got a fast response from Pauline and she was super helpful. I was stuck for hours and she solved my issues in minutes. Gempages is great platform, with great customer service!

Zohayo
United States
9 days using the app
November 2, 2023

Customer support is simply outstanding on GemPages. Also here to help using clear guidelines and corrections. Highly recommended!

García de la Cruz Olive Oil
United States
About 1 month using the app
November 3, 2023

Great app with excellent support. I had an custome HTML/CSS issue and they helped me in such a short notice. Highly reccomend.

Thriving Mama Hypnotherapy
Australia
3 months using the app
November 3, 2023

Customer service is really on point, thanks Morgen for the quick help!

🌱 YOKUU
Belgium
Over 1 year using the app
October 7, 2023

The app so far seems to be good although my experience with it has been very limited. I did run into an issue with one of the images not appearing in mobile view, so I contacted tech support. I thought someone would get back to me in hours but they got back within minutes and helped me figure out the issue. So I have to say tech support is really good!

I am Free Hair Care
Canada
6 months using the app
October 11, 2023

Amazing app and even more amazing support team. They are constantly solving our problems in less than 10 minutes and we're definitelly going to keep working with GemPages!

Pelsbarn.org
Netherlands
9 months using the app