Reviews (4,259)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

January 26, 2024

Never got the app to work.. reached out to support twice.. never responded to an email...

STR8 SPORTS, Inc.
United States
2 days using the app
GEMCOMMERCE CO., LTD replied February 5, 2024

Dear Esteemed Customer,

We extend our sincere apologies for any inconvenience you may have encountered. We observed that you reached out to us via email, and we promptly provided instructions while awaiting your response. It is possible that unforeseen circumstances may have led to the oversight of our email.

We value your feedback and remain committed to ensuring your satisfaction. Should you require further assistance, we encourage you to reach out to our dedicated Customer Support team, who are poised to provide the necessary support.

Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to assist you more effectively in the future.

Best regards,

GemPages Support Team

January 10, 2024

The product and Customer Service team (shoutout Tony!!) made it super easy to setup a Landing Page. As I built my landing page off of the existing templates and tutorials I was able to get super quick responses from the customer support team which allowed me to launch my landing page within a week!

Mind & Soil
Canada
6 days using the app
December 27, 2023

The support team is very helpful and I've had only good experience with Gem pages

DoctorSwitz
Bulgaria
2 months using the app
December 23, 2023

I am very happy with GemPages. For me, they are a must have. One of the best things is the chat support. They go above and beyond to figure out the problem. Usually it is something stupid I've done.

Thank you so much, GemPages

TrollTrue
United States
Almost 3 years using the app
December 22, 2023

Gempages has been great to use to build my website. I have contacted the team a handful of times for support and they are amazing everytime. All of their suggestions has worked and they are helpful and friendly to understand how they can asisst.

body pH
United Kingdom
2 months using the app
December 9, 2023

I have been usinf gempages fro the past few months now. Definately recommend! I use it for all my pages on my store now, it's very easy to create the look and style that i'm after.

Pup Buddy
United Kingdom
9 months using the app
December 10, 2023

Very responsive support team even on a sunday!

Thanks a lot helping me out quickly.

Olavita Skincare
Canada
8 months using the app
December 7, 2023

As a programmer, I really appreciate this app for its user-friendly use, design and customization.

X-PHY
Singapore
4 months using the app
December 8, 2023

Excellent support. I have reached out to the support team a couple of times so far and they were always helpful. They are quick, knowledgeable and always available. Being new to Gempages, I had a lot of questions but I never got stuck anywhere because the support team is very prompt. I appreciate it.

Irrenic
United States
27 days using the app
December 5, 2023

I just wanted to drop a quick note to express my gratitude for the incredible support I've received. Your team is not only super friendly but also incredibly helpful. It made a significant difference in my experience.

I'm looking forward to more features being available on V7 soon. Keep up the fantastic work!

JOM
Sweden
11 days using the app