Reviews (4,270)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

August 5, 2026

its a great app like it it's very easy to use

Dark Psychology
United States
Over 1 year using the app
June 11, 2026

Brain really solved my problem. Very good service.

Sirocco Mom
United Arab Emirates
16 days using the app
August 3, 2026

Love GemPages.

Pod Star
Australia
About 1 year using the app
August 4, 2026

great

MOVA TW
Taiwan
5 months using the app
August 4, 2026

Great customers service. I like the app and the support

HelloGloom
United States
About 2 months using the app
June 18, 2026

GemPages has been an excellent tool for building and optimizing our Shopify store.

We've used it to create landing pages, product pages, collection pages, and custom sections without needing extensive coding knowledge. The flexibility and design freedom are much better than Shopify's default editor, especially for CRO-focused layouts.

What stands out the most is their customer support. Whenever we encountered technical issues or customization challenges, their team responded quickly and worked closely with us until everything was resolved. Recently, Annie and the technical team helped us troubleshoot a Judge.me review carousel issue and provided a working solution with clear guidance.

If you're serious about building high-converting Shopify pages and want reliable support, I highly recommend GemPages.

anpabotoy
United States
2 months using the app
August 29, 2026

Yes nice app, we have used it now for a year.
And in case of an issue you cannot resolve, Gempages will assist you.

928-944parts
Netherlands
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello 928-944parts,

Thank you for sharing your experience and for using GemPages for almost two years! We are pleased to hear that you enjoy the app and, more importantly, that you know our team is there to step in whenever you encounter something you cannot resolve on your own.

If another challenge ever comes up, just let us know. We will be glad to help you find the right solution.

Bella
GemPages Customer Support Supervisor

June 10, 2026

Excellent customer service!

The GemPages support team helped me resolve an issue on my landing page quickly and efficiently. They were responsive, knowledgeable, and guided me through the solution step by step.

Thank you to the team for the excellent support!

Goldman Laboratories
United Kingdom
3 months using the app
June 10, 2026

Excellent Support from Gem. I am a novice web builder and my consultant Dzung was very kind and patient.

Retail Turtle Totes
New Zealand
11 months using the app
August 26, 2026

Me pudieron ayudar con un problema con los productos de mi tienda, hicieron un seguimiento y se quedaron hasta resolverlo después de 3 días.

Lunara Beauty
Spain
26 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hola Lunara Beauty,

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que nuestro equipo pudo ayudarte con el problema de los productos de tu tienda y, sobre todo, que realizó un seguimiento constante hasta conseguir resolverlo.

Agradecemos mucho tu paciencia durante esos tres días. Si vuelves a encontrarte con algún inconveniente o necesitas orientación, nuestro equipo estará encantado de acompañarte hasta encontrar la solución.

Auri
Gerente de Atención al Cliente de GemPages