Reviews (4,261)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

August 9, 2024

The support team is truly incredible. A perfect app for all your customization needs and to improve CRO. Ken was very helpful!

Cheeky Beaks
United States
18 days using the app
July 3, 2024

Amazing customer service! Their tech team was really quick to address a issue I had with my custom button code

Interyan
United States
3 months using the app
May 28, 2024

Amazing support with custom code turned around in a few hours. The new templates and sections in V7 are amazing!

BANG Percussive Therapy Massage Gun
Canada
Over 3 years using the app
April 24, 2024

Gem Pages interface is a user friendly webpage builder, Help Team Is Great, Thanks

My Store
Sri Lanka
27 days using the app
January 31, 2024

Great interface and easy to make landing pages regardless of your skill and their customer service is excellent.

Posture Guy Mike
United States
8 months using the app
January 23, 2024

I am honestly incredibly pleased with not only this app, but their customer service. The app works very well with little issues. Any issue that comes up, their support is quick to resolve. 100% recommend.

Oceanfront Gift Company
United States
5 months using the app
Edited December 14, 2023

Great customer support from Tony

Court Pickleball
United States
24 days using the app
December 6, 2023

Still getting charged even after deleting this app

BodySonicUS
United States
5 months using the app
GEMCOMMERCE CO., LTD replied December 11, 2023

We apologize for any confusion regarding the charges. We'd like to clarify that our billing system is managed by Shopify, and as a third-party app, we adhere to their policies.

We understand that your billing cycle ended on November 13, and you uninstalled the app on November 20. Unfortunately, due to the billing cycle falling into the next period, charges may have occurred after the uninstallation. We sincerely apologize for any inconvenience this may have caused.

We're here to assist you further and would appreciate the opportunity to look into the charges for you. Please reach out to us directly, and our support team will work diligently to address any concerns and provide the assistance you need.

Thank you for your understanding, and we look forward to resolving this matter for you.

Best regards,
GemPages Support Team

October 3, 2023

GemPages is great, Allows you to build a very professional site with ease! Apart from the few features missing it is near perfect. Thanks again to the Dev's and support team for your ongoing help

Spine Relief
United Kingdom
About 1 month using the app
September 18, 2023

The customer support is amazing. I had a question about downgrading and instead of downgrading to a previous version not only did they fix the issue and show me a solution. They did it for me so I can go in and copy and paste any needed info.

stickerbull
United States
About 2 months using the app