Reviews (4,259)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

December 18, 2020

Customer service is awesome. Was able to get help at 3AM even! Overall just a really good app. Thanks for the help

Simpl. Bands
United States
9 days using the app
December 19, 2020

Love the new updates on the layout etc - the customer service has been much faster too. Love the improvements

Turismo Racing
United States
Over 1 year using the app
GEMCOMMERCE CO., LTD replied December 21, 2020

Thank you for your review! We're excited to hear that you're enjoy the app and We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Cindy | GemPages Support team

December 31, 2020

I have been using GemPages now for about a half of year. Since day 1 I have been receiving continued top notch support on my questions. They are fast to reply and have resolved all of my questions! I love the customization I can achieve with my store using this app and has help drive my sales higher! Defiantly my go-to and favorite app!

Alpeka
United States
7 months using the app
January 13, 2021

I used this app to personalize my Store. I really Love it! For every problems the customer Service it's super available, especially Tom. Super Advised ;)

Segreto Digitale
Italy
3 months using the app
April 2, 2021

While you may face the occasional glitch or hiccup, the customer service is always there to support you in whatever way they can. But most times it's beyond the usual customer service and they come up with a way to do something wonderful for your site. Highly recommend service.

DESIGNED BY SOON
United States
26 days using the app
GEMCOMMERCE CO., LTD replied April 3, 2021

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with! We're always there to assist whenever you need!

All the best,

April 11, 2021

For everybody who doesn´t like to use a whole theme for their shop. It took me a while to understand how shopify, ecomsolid and gempages work together. But after learning that it was a pleasure to work with gempages. The support always helped me quickly, friendly and competent...

yookha store
Germany
21 days using the app
GEMCOMMERCE CO., LTD replied April 13, 2021

Thank you for leaving us this such wonderful review, my friend! We are thrilled that you enjoyed your experience with GemPages editor and our support service!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

Happy Selling!

April 29, 2021

I have been using this app for several months and it is fantastic! The editing capabilites are great and the support team are so handy. Definitely recommend to anyone who is looking to build custom pages.

New PB
United Kingdom
6 months using the app
Edited March 18, 2023

1. I started using the GemPages app for my website design needs, and it has exceeded all of my expectations. The app is incredibly user-friendly, with a sleek and intuitive drag-and-drop interface that makes designing beautiful, professional-looking pages a breeze.

One of the app's standout features is the vast selection of available templates and pre-built blocks. Whether you're creating a landing page, a product page, or a blog post, there is a template that suits your needs and can be customized to fit your brand perfectly.

What sets GemPages apart, however, is their exceptional customer support. Today I enjoyed working with Amy, who went above and beyond to assist me with my design needs. She was incredibly patient and thorough, taking the time to answer all my questions and ensure my problem was fixed. I really appreciate all she did. She saved me hours of work. Thank you Very much, Amy.

The GemPages app also has a powerful visual editor that allows for fine-tuning every aspect of your pages, from the layout to the color scheme to the font choices. And with the ability to add custom code and integrations, the possibilities are endless.

I highly recommend the GemPages app to anyone looking to take their website design to the next level. With its user-friendly interface, a vast selection of templates and customization options, and exceptional customer support, GemPages is a standout app in the crowded field of website design tools.

2. I love this app. It is easy to create new looks for your website. I love the scheduling feature. If you have a one-day sale, you can schedule the design to change when the deal ends. The customer service is excellent. Just IM them in the chat if you have an issue, and they will immediately begin solving it. Thank you very much, Emma, for your recent help.

MiKlahFashion
United States
About 3 years using the app
Edited December 9, 2021

I started working with HTML back in 1994 when things were all so new and primitive - I still have my Quarterdeck Webauthor V1.0 floppy disk! I handcoded really complex stuff and used backend databases to add real-time dynamic content capability. Since then, I've played with many template-based authoring products which have removed the need for so much handcoding drudgery and minimised human coding errors. By and large, you can now just really focus on creating great content and dragging and dropping structural components and styling really quickly. I first trialled GEM pages about six months ago and have since totally adopted it as my primary development tool. I still prefer to build my own layouts and I've found the range of GEM Page components to be very comprehensive and functionally spot-on. I also love the ease with which I can easily create responsive mobile and multi-device interfaces. The working interface is very simple and nicely intuitive. It's made my productivity rate really good. Support is really quick and excellent too. The only thing I'd like to have added ASAP is backwards navigation from product displays to collections to make it easy for users to navigate within pages! (Please!) :) xx

The View From My Rear
United Kingdom
9 months using the app
February 15, 2022

I had a problem loading it and your people were able to solve the problem and I am now ready to start working with your program. Thanks for your help. Jen

Bumples
United States
3 days using the app