Reviews (4,259)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

December 21, 2022

Great app, I am not a website builder but i have now built an amazing website! I highly recommend this app

ezBaby
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied December 23, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Merry Christmas & happy holidays

April 5, 2023

so good customer service great too would recommend if you need a great page builder app. these are definitely the guys

My Treasured Keepsakes
Australia
2 days using the app
GEMCOMMERCE CO., LTD replied April 6, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

May 17, 2023

Amazing Customer Support, Whenever I have a question they typically respond within a few hours. They can get hands on access which makes fixing issues effortless. Thanks Tony!

Stat Brands
United States
7 months using the app
GEMCOMMERCE CO., LTD replied May 17, 2023

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.

April 16, 2026

Tres bonne application

SaversGround
Hong Kong SAR
About 1 month using the app
October 1, 2025

Puede parecer un poco complicada de utilizar al principio, pero una vez le coges el truco es muy intuitiva y se pueden hacer página de producto muy bueno, personalmente a nivel de atención al cliente ha sido un 10 contestan muy rápido y siempre con una respuesta detallada a tu duda o problema. Sin duda recomiendo usar gempage si vas a facturar o quieres facturar

AWRA
Spain
12 days using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Hola AWRA,

Nos alegra muchísimo saber que, una vez que le tomaste el ritmo, GemPages te resultó intuitiva y útil para crear páginas de producto atractivas. Agradecemos también tus amables palabras sobre nuestro equipo de soporte, nos alegra que la atención haya sido rápida y efectiva.

Si necesitas más ayuda o tienes alguna duda en el futuro, no dudes en contactarnos, estaremos encantados de ayudarte.

Auri
GemPages Customer Support Manager

July 1, 2025

Great app and amazing customer support!

I had a small technical issue while using GemPages, and the support team was incredibly responsive and helpful. They got back to me quickly and solved the problem efficiently. The app itself is very intuitive and powerful for building custom pages. Highly recommended!

syntrimia
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day syntrimia,

Thank you for taking the time to share such a thoughtful review.
We’re glad to hear the team was able to quickly resolve the technical issue and that you’re enjoying the flexibility and ease of use GemPages offers.

Should you ever need further help or guidance, we’re just a message away.

Justin
GemPages Technical Support Leader

March 31, 2025

GemPages is a great tool to work with – user-friendly and full of features. What I especially appreciate is the fast and clear communication. They responded quickly, thought along with me, and everything was resolved neatly. My page now works as it should and looks clean and professional.
In short: great service, pleasant collaboration, and definitely recommended.

Virello
Netherlands
3 months using the app
GEMCOMMERCE CO., LTD replied April 11, 2025

Hello Virello,

We really appreciate your thoughtful feedback! It’s great to know that everything is working smoothly for you.
Thanks for recommending us!

Auri
GemPages Customer Support Manager

March 14, 2025

I use Gempages since a week and had some issues which where solved perfectly. Sometimes you need a little bit patience until they answer. But then it works great. I used pagefly before and changed to Gempages because it works smoother for me and they have some very interesting features pagefly doesn´t have.

bloomie
Austria
About 2 months using the app
November 24, 2024

I can recommend Gempages to everybody who has problems with Shopify's own editor. It makes everything much more easier and you can catch up some ideas from the ready-to-use templates.

Especially, I want to express my gratitude to Jeremy and his colleagues. Their support is on of the reasons why I wilI stay with Gempages. I never experienced such a great, result-oriented support! Thank you very much guys.

Pawsonalify
Germany
7 days using the app
September 26, 2023

Outil formidable pour construire des sites web plus complexes que les thèmes Shopify par défaut. Il manque encore quelques fonctionnalités, mais elles sont promises dans les prochaines mises à jour. De plus, le support est très compétent, amical et rapide.

LunaX
France
1 day using the app