Reviews (4,257)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

April 3, 2026

VERY BAD not intuitive, go to replo

Ovella
France
About 1 month using the app
GEMCOMMERCE CO., LTD replied April 13, 2026

Hello Ovella,

We’re sorry to hear that your experience did not meet your expectations.

Our Customer Support team has already provided assistance regarding your case. Kindly check the latest update when you have a moment, and if you have any further concerns, please feel free to reach out so we can continue supporting you.

Kind regards,
Auri
GemPages Customer Support Manager

April 1, 2026

Great Platform, Stunning templates and great customer service

Forme
United Kingdom
About 15 hours using the app
March 31, 2026

Very good help from the support!

Avero
Sweden
8 days using the app
March 21, 2026

wonderful

lŪNE
Canada
2 days using the app
April 1, 2026

Tony fue muy bueno y paciente. Mi problema y confusion se resolvio en 5 minutos. Muy satisfecha!! :)

ALMA VIBE
United States
16 days using the app
March 17, 2026

amazing support, lots of customizations. No complaints!

Okono Studio
United States
6 months using the app
May 14, 2026

the team is very attentive and helpfull

KLAK
France
About 24 hours using the app
March 2, 2026

awesome app and best customer service

VIVONU
United States
1 day using the app
March 19, 2026

Great customer service. I needed help for the 2nd time now and the in-built chat gets me a service agent within like 2 minutes to talk and help. They even provide video´s for every step to make it easier and what i love most is that they don´t use AI agents like most apps

PacKing
Germany
4 months using the app
February 22, 2026

Great team

LiliaGlow
Finland
25 days using the app