Reviews (4,257)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

February 7, 2026

Everything was very smooth!

My Store
Lithuania
About 5 hours using the app
February 5, 2026

very good app and customer service

SecondSkin™
Netherlands
About 2 months using the app
February 3, 2026

Great support team! Ken is the man!

Clarity Coffee
United States
6 days using the app
February 3, 2026

Fast and helpful customer support

Prifaco
United States
Over 2 years using the app
January 13, 2026

Great and fast Support

SentryCove
Switzerland
17 days using the app
December 31, 2025

Awesome support From Gempages Support Team ! Thank you so much

Pulspire
United States
2 days using the app
December 28, 2025

support is terrible

Aussie Marching Powder
United States
About 2 months using the app
GEMCOMMERCE CO., LTD replied January 28, 2026

Hello Aussie Marching Powder,

We’re sorry to hear that your experience with our support did not meet your expectations.

Our team has already shared a solution with you and kindly asks that you check it when you have a moment to see if it meets your expectations. If you have any further concerns or questions, please feel free to get back to us so we can continue assisting you.

We’re always here to help and appreciate the opportunity to support you further.

Kind regards,
Auri
GemPages Customer Support Manager

December 23, 2025

Great product, iam in the process of testing the templates. The live tech support has been awesome.

OrthoRelief Products
United States
5 days using the app
December 18, 2025

Support is amazing .

Nackora.DE
Germany
About 1 month using the app
December 16, 2025

Best app, Works with every theme

Cuddlio Australia
Australia
3 months using the app