Reviews (4,271)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

June 6, 2026

Muy buena mi experiencia con el equipo de soporte , me ayudaron en todo lo que necesitaba . Muchas gracias

SAMI Shop
Colombia
3 months using the app
February 25, 2026

I used GemPages to build out my entire website so that it looked exactly the way I wanted it to (the native Shopify builder is SO limited!). I just realized today that there was an issue with the Search function on all of my GemPages-built pages. I contacted support through the live chat function and was connected with a support person within 5 minutes. Tony was extremely helpful and expedited my issue to technical support. In under 30 minutes, they not only solved my issue, but included screenshots showing me exactly what they did to rectify it - amazing! This type of customer support is why I chose GemPages in the first place and I am SO happy I did! It's such a huge relief to be able to connect with a support team and get issues fixed in a timely manner when they arise. Highly recommend!

Superior Feline
United States
5 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Superior Feline,

Thank you for taking the time to share such a detailed experience. We are very glad to hear that GemPages helped you build your site exactly the way you envisioned and that our support team could resolve the search issue quickly. Tony will certainly appreciate your kind words, and we are happy the screenshots and guidance helped clarify the solution.

If you ever want help refining your pages or exploring new features, our team will be glad to assist.

Justin
GemPages Technical Support Leader

February 26, 2026

I use Gem across all my stores and I cannot fault it! The support is always quick and effective, no being fobbed off like some Shopify app supports! The app allows you to make some really nice pages, really quick and easily and the load times are pretty good. Would recombed this for website!

CELLER8
United Kingdom
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied March 6, 2026

Hello CELLER8,

Thank you so much for your thoughtful feedback and for trusting GemPages across multiple stores. It is wonderful to hear that the app has been helping you create pages quickly and efficiently while keeping load times solid. We are also very happy to know that our support team has been able to assist you promptly whenever needed.

If you ever have any questions or need a hand with anything in the future, please just let us know. We will gladly assist whenever you need support.

Cindy
GemPages Customer Support Supervisor

April 25, 2026

Easy to navigate and very user friendly. If you have any issues the help team is fantastic! Tony especially was so helpful and solved my problem very quickly!!

Bondelle
Australia
About 2 months using the app
February 24, 2026

GemPages has been an essential tool for building and customizing my Shopify store. The flexibility it provides for designing product pages and landing pages is excellent.

I contacted support to help configure all buttons to go directly to checkout with a default quantity of one. Jeremy from the support team was incredibly helpful, responsive, and professional. He provided clear video instructions that made the process very easy to follow.

The issue was resolved quickly, and the support experience was smooth and efficient. I truly appreciate the level of assistance provided.

Highly recommended for both the builder itself and the outstanding customer support.

Belly Focus
Lithuania
4 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Belly Focus,

Thank you for your thoughtful review. We are delighted to hear that GemPages has been a valuable tool for building your store and that Jeremy could assist you with the checkout configuration. We will be sure to pass along your kind words to him.

If you ever want guidance while setting up new pages or features, our team will always be ready to help.

Emma
GemPages Customer Support Supervisor

May 30, 2026

Gempages OP

Sennara
Czechia
4 days using the app
July 22, 2026

Super Support

jesevo.de
Germany
3 months using the app
February 20, 2026

I’ve been working with Shopify stores for a while, and I was genuinely impressed by the support from GemPages. They reviewed my entire shop and pointed out specific issues that were slowing down my loading speed. After implementing their recommendations, my landing page became literally twice as fast. It’s rare to see such proactive and technically knowledgeable support from an app. Highly recommended.

Magična Azbuka
Serbia
4 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Magična Azbuka,

Thank you for sharing such thoughtful feedback. It is great to hear that our team could review your store and help identify the factors affecting your page speed. Seeing your landing page perform significantly better is exactly the kind of outcome we aim for.

If you ever want another review or guidance for further improvements, our team will be glad to help.

Justin
GemPages Technical Support Leader

July 21, 2026

exelente

NOVA
Peru
13 days using the app
June 5, 2026

Molto gentili e disponibili anche con l'assistenza, ci tenevo a fare i complimenti a Emmanuel che mi ha aiutato con una difficoltà tecnica spiegandomi passo per passo come risolvere la questione.
Consiglio questa applicazione.

Laser Works Lab
Italy
5 days using the app