Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

June 2, 2025

I really like GemPages and it's features, it makes it easy to build out the site. BUT, unfortunately it greatly impacts the speed and performance of my website and it's a big issue. Every developer I hire tells me that GemPages is the biggest issue my site has. In order to provide the best experience to customers, GemPages really needs to find a way to make their builder function within Shopify better. The annual fee and having to constantly find a developers is just too much to worry about.

Wicked Cat
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 22, 2026

Hello Wicked Cat,

Thank you for your detailed feedback and for recognising the features and ease of building with GemPages.

We understand your concerns about page performance. Website speed can be affected by multiple factors, including page structure, theme, third-party apps, images, scripts, and how individual elements are configured. We continuously work on improving GemPages to provide merchants with greater flexibility while maintaining strong page performance.

Our Customer Support team is also available to review your pages and help identify opportunities for optimisation. Please feel free to reach out if you would like us to take a closer look.

Kind regards,
Auri
GemPages Customer Support Manager

May 27, 2025

We have been using Gempages for 5 yrs now and so far it has been great. There is a lot you can do with it and we are probably only using a fraction of the available features. We decided to use the free website theme from Shopify and then subscribe to Gempages to customize all the pages to our brand style. The user interface is pretty easy to figure out and if you get yourself into a jam I found that ChatGPT will help answer any questions you will need answered. If need be you can always call upon their customer support. We recently were experiencing a problem with one of the product pages and the customer support team identified the problem and fixed it right away. They were very friendly and helped fix the issue.

RZM Publishing
United States
Over 4 years using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Hi RZM Publishing,

Thank you so much for being with us for over 5 years and for taking the time to share your wonderful experience! We're thrilled that GemPages has been able to support your brand customisation and that our support team could assist you quickly when issues came up.

If you ever need anything down the road, feel free to reach out — we're always here to help you make the most out of GemPages!

Auri
GemPages Customer Support Manager

May 26, 2025

Tony, Ken and Annie are really helpful and I really like the GemPages. I have done several landing pages, collection and product pages, inc home page. Sometimes I need some extra information or I get stuck, GemPages support is always helping me out within couple of hours. Visually makes good layouts, lots of options to build your own vision. Example blocks and sections are also helpful to get more inspiration. Overall loving it!

Mindful Planners
Australia
4 months using the app
May 20, 2025

It's a powerful and easy-to-use page editor. I built my first content page from scratch in minutes. The best surprise was how quickly support is available. I had an element formatting question, and Abiola promptly answered it. No waiting for a response. Thanks for such a great and valuable product.

Essex Classics
United States
3 days using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day Essex Classics,

Thank you so much for sharing your experience! We're thrilled to hear how easily you were able to create your first content page and that Abiola was able to assist you promptly.
I’ll definitely pass your kind words along to Abiola — they’ll be happy to hear they made a difference!

If you ever need anything else, feel free to reach out — we’re always here to help.

Auri
GemPages Customer Support Manager

Edited June 22, 2025

BILLION STARS

The customer service is truly outstanding — they’re always there to guide me through every step whenever I need support. The platform is also super user-friendly, especially for smaller brands with limited resources.

A designer and developer would easily charge thousands for a setup like this, so I really appreciate having access to such high-quality templates and support.

I’ve tried other platforms like PageFly, Shogun, but nothing like GemPages comes close to the value and flexibility this offers. Highly recommend!

Salut
United States
8 months using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day Salut,

Thank you so much for taking the time to write such an amazing and detailed review — your billion stars truly made our day!
We’re so happy to hear that GemPages has been able to offer you the flexibility, templates, and outstanding support you need, especially as a smaller brand.
Your kind recommendation mean the world to us.

If you ever need any assistance again, don’t hesitate to reach out — we’ll always be right here to support you every step of the way.

Auri
GemPages Customer Support Manager

May 13, 2025

Great app for building pages on Shopify. I use it for almost every page on my website, including the homepage, funnels, landing pages, product pages etc.

Also, the support they provide is fantastic. If ever I encounter a problem, they are very quick to resolve it.

Rowland Earthing
United Kingdom
About 6 years using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi Rowland Earthing,

Thank you so much for your thoughtful review, we're thrilled to know GemPages is supporting so many parts of your website!

If you ever need anything else, just drop us a message, we're always here to help!

Bella
GemPages Customer Support Supervisor

May 9, 2025

after using for 1 month, i would say its great page builder and it have lots of template that help me to create for unique sections and they also have pre-build section Also, I would highly recommend it if you are looking for a page builder and their support team is always active.

Hashtag Eyewears
India
About 1 month using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi Hashtag Eyewears,

Thank you for taking the time to share your experience! We're so glad the templates and flexible design options worked well for your store.

If you ever run into questions or need ideas, don’t hesitate to get in touch, we’re just a message away!

Auri
GemPages Customer Support Manager

April 29, 2025

I'm not a dev and doing the 'programming' thing is like nails on a chalkboard - so what did I do? I asked my VA to help, what else! So after 2 hours (from scratch) - we were able to get a contest funnel setup and running - 3 pages total - from initial tease to 'thank you for submitting'.

now - full disclosure - and the main reason for my review - We got stuck - not knowing the platform well - we had to reach out to support... and THAT's why there's a 5 star from us.

Not only did support identify the issue in minutes - they duplicated our page (with a working correction) - so we could SEE how it was supposed to be and that we could learn from for future needs.

Making the initial sales is easy - Its support that keeps customers... and gempages support not only kept us working - but they trained us as well.

Before buying this product - we compared it against the other big names in the drag/drop funnel creation space... The fact I can create more than 5 product pages without jumping up to 9 gazillion dollars a month, means that Gempages has become a huge part of our plans moving forward.

GuardTech Plus
United States
11 months using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi GuardTech Plus,

We absolutely loved reading your review — thank you for sharing your experience in such detail! It’s awesome to hear how you and your VA got that funnel up and running.

If you hit any bumps in the future, just give us a shout, we’re always here to guide you through.

Auri
GemPages Customer Support Manager

April 26, 2025

My experience has been great with GemPages. The page builder is the best available in my option. You can take designs from Figma and import and develop them in GemPages for your Shopify page and they have a TON of different very nice templates for product pages, any type of section you can think of for an ecommerce store, and so much more!

The support team is amazing. Jamie and Annie from GemPages were actually able to solve a loading screen issue that was had us pulling our hair out for weeks! They found that it was an issue with our theme and installed custom code to resolve it. GemPages and their team are the best built for Shopify page builder by far! Amazing. Will continue to use and highly recommend.

iAura
United States
4 months using the app
GEMCOMMERCE CO., LTD replied April 28, 2025

Hello iAura!
Thank you for sharing such an incredible review!
We're thrilled to hear that GemPages has helped you bring your Figma designs to life and that you enjoy our wide range of templates.

Huge thanks for mentioning Jamie and Annie — we’ll make sure they hear your kind words!

Should you need any assistance down the road, just reach out — we’re always here to support you.

Auri
GemPages Customer Support Manager

April 23, 2025

I usually don't leave reviews, but GemPages deserves one. It is something truely special.

GemPages is absolutely outstanding. It only takes 2 - 3 hours to fully learn the platform, and after that the only limit is your creativity. You can recreate virtually any idea, any website, anything what so ever.

The support team is wonderful too, if you have any issues at all - such as needing custom code inputted, help with creating a specific section, technical support, they are there to help. The tech team usually fixes any problem within 1 - 2 hours.

I genuinely cannot believe all this is only $40 AUD a month, it is such a great service for a great price as well.

Air Gaming
Australia
Over 2 years using the app
GEMCOMMERCE CO., LTD replied April 28, 2025

Hello Air Gaming!

Thank you for this wonderful review!
It means a lot that you took the time to share your experience with GemPages.
We’re glad to hear you find our platform so powerful and intuitive.

If there’s anything you need moving forward, don't hesitate to contact us — we're always ready to help.

Auri
GemPages Customer Support Manager