Reviews (4,262)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

July 10, 2025

Very intuitive page builder. I have no experience of building pages yet Imanaged to build a really decent looking landing page. I had one small issue I needed support with and it was dealt with quick and efficiently. Highly recommend. I'm looking forward to building more pages

Comfizz
United Kingdom
2 months using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day Comfizz

Thanks for the detailed feedback. We're happy to know that GemPages helped you build your landing page easily, even without prior experience. That’s exactly the kind of simplicity and efficiency we aim for.

If you have more pages to build or any other questions, we’ll be right here to help.

All the best,
Justin
GemPages Technical Support Leader

July 9, 2025

I've tried several page builders, and GemPages is by far the most flexible and user-friendly. The drag-and-drop interface is smooth, and there are tons of customization options without needing to touch any code. It’s perfect for building high-converting landing pages, product pages, and even full custom layouts.

What really impressed me is their customer support — super fast, knowledgeable, and always willing to go the extra mile. As someone without a design background, I’ve been able to build beautiful and responsive pages that look professional on both desktop and mobile.

Highly recommended for anyone serious about improving their Shopify storefront!

lovesquishy
United States
1 day using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Hello lovesquishy

We’re so happy to hear that GemPages worked well for your needs and that our support team made a real difference. Thanks for highlighting our flexibility and the value we bring to non-designers too!

Always here if you need anything.

Warm regards,
Bella
GemPages Customer Support Supervisor

July 9, 2025

App is great, but would like to have some native features like in sales funnel, showing/not showing an upsell page conditionally if the user has already bought the upsell product, feature to add an order bump product, etc. built into it.

spybriefinggear
United States
3 months using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Hi spybriefinggear

Thanks so much for your thoughtful feedback! We appreciate your suggestions about upsell conditions and bump product features — they’ve been noted and passed to the team for consideration.

Your input helps us make GemPages better for everyone.

Cheers,
Justin
GemPages Technical Support Leader

July 4, 2025

Kiran was very patient and helpful. He took his time to answer my questions and provided screenshots every step of the way. I had been struggling with about 6 issues and he sorted everything out quickly and clearly and I was able to complete my landing page. I also got to explore other features as well.

I wish the app had an affordable paid plan for stores that want between 1 - 5 landing pages only since the free plan has just 1 page and the first paid plan is unlimited pages.

Pets, Paws and Ideas
Canada
10 days using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Hello Pets, Paws and Ideas

We’re really happy to hear that Kiran was able to guide you through everything step by step and get all those issues sorted so smoothly. He’ll definitely appreciate hearing your kind words, and we’re glad you also had a chance to explore more features.

Thanks for your suggestion about the pricing tier — we’ll be sure to share this with our product team!

If you ever need anything else, we’re always ready to support you.

Warm regards,
Cindy
GemPages Customer Support Supervisor

July 1, 2025

We wanted to be able to create unique pages tailored to our liking. However, we were limited due to Shopify's themes at times. GemPages allows us to unleash that creativity and bring it to life, giving us the opportunity to create the best user experiences for our customers online.
The platform may seem daunting to non-technical people initially, but it becomes easy after a few uses.

The customer support is also very good. Everyone is kind, whilst giving meaningful responses to help get the job done. Quick shoutout to Tony for his outstanding assistance that he's provided for us.

All About Sewing
Canada
Over 1 year using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day All About Sewing

We're so glad to hear that GemPages has helped you bring your creative ideas to life beyond Shopify’s limitations. That’s exactly the kind of freedom we want to empower merchants with.

If you ever need a hand or have new ideas in mind, our team’s always ready to help make them happen.

Sincerely,
Auri
GemPages Customer Support Manager

June 26, 2025

I am using GemPages for my shopify store. It is great to custimise the shop beyond standard templates. GemPages gives a lot of additional options without coding skills required. Also their cusomter support is great (I got instant support from their team, namely Pauline). I highly recommend GemPages as a pagebuilder together with shopify.

Plend
Singapore
5 months using the app
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day Plend,

Thank you so much for sharing your positive experience! We're delighted to know that GemPages has empowered you to customise your store with ease, and even better that Pauline was able to provide instant support when you needed it. She’ll be so pleased to hear your kind words!

Should you need further support at any point, we’ll always be just a message away and happy to assist.

Warmest regards,
Bella
GemPages Customer Support Supervisor

June 26, 2025

As a small business without a developer, this app makes it super easy to manage the look and function of our website. While there are some limitations, it's always expanding it's features and covers all the primary needs. Customer service is better than most in this industry. Great app!

TheTouchPoint Solution™
United States
About 5 years using the app
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day TheTouchPoint Solution™,

It’s wonderful to know that GemPages has made website management easier for your small business. We're especially glad to hear our support team has made a positive impact!

If you have more feedback, ideas, or ever need assistance again, don’t hesitate — we’re just one message away.

With appreciation,
Justin
GemPages Technical Support Leader

June 18, 2025

デザインの自由度が高く操作も分かりやすいです。
GemPages offers great design flexibility and is very easy to use.

問題が発生した時もチャットですぐに対応してもらえるので本当に助かりました。
When I ran into some issues, their chat support responded quickly and helped me resolve everything — I really appreciated that.

メインサイトのテーマのCSSが影響する場合があり、困りましたが、テーマのカスタムCSSの最後に
.gp-mx-auto h2 {all: unset;} のようにGemPages で構築したサイトはCSSを反映しないという定義を加えることで解決しました。

At first, I was a bit confused because my main site's theme CSS was affecting my GemPages layout.
But I was able to solve it by adding a custom rule at the end of the theme CSS like:

.gp-mx-auto h2 { all: unset; }

This helped prevent the theme styles from interfering with my GemPages content.

Overall, a powerful and reliable tool with excellent support!

InstaChord インスタコード公式ストア
Japan
21 days using the app
June 13, 2025

GemPages has completely transformed the way I build landing pages on my Shopify store. The drag-and-drop builder is intuitive and powerful, allowing me to create stunning, conversion-optimized pages without touching a line of code. Since using the app, I've seen a noticeable boost in sales and engagement!

What really sets GemPages apart is their customer support. Anytime I’ve had a question or needed help, their team has been super responsive and helpful — always going the extra mile to resolve issues quickly.

Highly recommended for anyone serious about increasing their Shopify store’s performance!

Babyphone FR
France
About 2 years using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Hi Babyphone FR,

Thank you so much for taking the time to share your detailed experience! We’re thrilled to hear GemPages has helped boost your sales and engagement, and that our support team has been there whenever you needed us.

If you ever have more questions or need further assistance, feel free to reach out — we’re here for you anytime.

Bella
GemPages Customer Support Supervisor

June 12, 2025

My skill level is fairly low. It isn't easy at first, that's for sure, but what you can achieve on this app for the price is impressive. I must do some training as I bother the helpdesk every day trying to work stuff out! They are always extremely helpful and knowledgeable, there isn't anything they haven't been able to fix.

Biteback Products
United Kingdom
3 months using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day Biteback Products,

Thank you for sharing your journey with us in such detail! We truly appreciate your kind words, and we’re delighted to know that our support team could be there whenever you needed assistance.
Your progress means a lot to us, and we’re always here to help you explore even more possibilities with GemPages.

If you encounter anything else along the way, don’t hesitate to contact us — we’re always ready to support you!

Bella
GemPages Customer Support Supervisor