Reviews (4,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

September 3, 2026

I have had the best experience as a freelancer using this app to build landing pages for my clients.

The support response is top notch and they response in very quickly and friendly.

I'll continue to use it to build more pages.

Leo’s Pup Pantry
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Leo’s Pup Pantry,

Thank you for sharing such wonderful feedback! We are thrilled that GemPages has become a valuable tool for your freelance work and has helped you create landing pages for your clients.

It is equally rewarding to hear that the speed and friendliness of our support team have contributed to such a positive experience. We are excited to have you continue building more pages with us.

Whenever you need support with a new client project or your next page, our team will be right here to help.

Auri
GemPages Customer Support Manager

September 1, 2026

It was my first time using the platform, and the support from Brian and Ken was amazing. They were available throughout the entire day to help me with any questions I had and made the whole process so much easier. Thank you both so much for all your help!

usePrimeHealth
United States
About 9 hours using the app
August 28, 2026

I LOVE ALICE! Helped me figure out everything i needed plus fixed my mistakes

CrateSnake
Australia
8 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello CrateSnake,

We love hearing this, thank you! It is fantastic to know that Alice helped you figure everything out while also fixing the mistakes along the way.

We will definitely share your kind words with Alice. She will be so happy to know that her assistance made such a difference to your experience.

If you ever need another pair of eyes on something, our team will be right here and happy to jump in.

Cindy
GemPages Customer Support Supervisor

August 26, 2026

Kiran has helped me immensely, quick and without any effort from my side, immediately understood the problem and solution

S.perior
Netherlands
4 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day S.perior,

Thank you for taking the time to recognise Kiran's support. We are delighted that Kiran immediately understood the problem and was able to take care of it quickly and smoothly without requiring much effort from your side.

We will make sure Kiran sees your feedback. It will mean a lot to know that the assistance made things so effortless for you.

Whenever another question comes up, please reach out. We will always be ready to lend a hand.

Emma
GemPages Customer Support Supervisor

August 25, 2026

The team have been an amazing help to get our product pages looking and working how we wanted. They understood the brief and came back each time with a solution - great job!

Fendow
United Kingdom
13 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Fendow,

Thank you for the wonderful feedback. We are so pleased that our team has been able to help get your product pages looking and working exactly the way you wanted. Understanding the brief and returning with a solution each time is the kind of support experience we want every merchant to have.

If you need help refining anything else on your pages, just let us know. Our team will gladly be there to support you.

Justin
GemPages Technical Support Leader

August 24, 2026

Support is really responsive and helped me resolve my issue. Thank you Sinclair!

Anikeycaps
United Kingdom
7 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Anikeycaps,

Thank you for your kind words! We are happy to hear that our support was responsive and that Sinclair was able to help resolve your issue.

Sinclair will really appreciate the shout-out, and we will make sure your thanks are passed along.

Whenever you need assistance again, please feel free to get in touch. We will be happy to help.

Bella
GemPages Customer Support Supervisor

August 21, 2026

Gem pages support is excellent. They turn it around super quick so there's very little down time. Highly recommend.

Fresche
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Fresche,

Thank you for recommending GemPages and for being with us for around a year. We are delighted that the speed of our support has helped keep downtime to a minimum whenever an issue has come up.

Keeping things moving quickly matters when you are running an online store, so it is great to know our team has delivered that experience for you.

If anything else ever needs our attention, send us a message and we will be ready to assist.

Cindy
GemPages Customer Support Supervisor

August 21, 2026

The support is amazing, always fast and get any issues sorted out immediately!

Tallow & Vine
United States
11 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Tallow & Vine,

Thank you for the lovely feedback! We are delighted to hear that our support team has consistently been quick to respond and get your issues sorted without delay.

Whenever something else comes up, just send us a message. We will be ready to help get things back on track.

Bella
GemPages Customer Support Supervisor

August 20, 2026

The page design is excellent, offering a high degree of flexibility and a wide range of templates to choose from
The after-sales service is also outstanding.

Retreats Edge
United States
3 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Retreats Edge,

Thank you for sharing your experience with GemPages. It is wonderful to hear that the flexibility, page design options, and variety of templates have given you plenty of freedom to build the pages you want.

We are equally pleased that our after-sales support has stood out to you. If you ever need guidance while working on your next page, our team will be happy to assist.

Emma
GemPages Customer Support Supervisor

August 20, 2026

Really great support! Page builder works great especially considering all of the restraints Shopify has in place.

ButterflyBushes.com
United States
Over 5 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day ButterflyBushes.com,

Thank you for being with GemPages for over five years! We truly appreciate your continued trust and are glad the page builder has helped you work around Shopify's native limitations while giving you more flexibility to create what you need.

It is also great to know that our support has consistently delivered a positive experience. Whenever you need us again, we will be just a message away.

Cindy
GemPages Customer Support Supervisor