Reviews (4,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.
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The support staff were incredibly dedicated, professional, and genuinely cared about helping me. They provided clear, detailed guidance and communicated politely throughout the process, which made me very satisfied. Thanks to their assistance, I was able to resolve many issues with my website
Good day Lunivan | Handcrafted Wood...,
Thank you for such thoughtful feedback about our support team. We are delighted that their dedication, professionalism, and clear communication made you feel well supported throughout the process.
Most importantly, it is wonderful to know that their guidance helped you resolve the issues with your website. If anything else comes up along the way, please reach out and we will gladly assist again.
Auri
GemPages Customer Support Manager
Very helpful and very quick to respond to questions
Hello VS Eyewear,
Thank you for your kind words! We are glad our team has been helpful and quick to respond whenever you have had questions.
Whenever another question comes up or you need some extra guidance, simply send us a message. We will be happy to assist.
Bella
GemPages Customer Support Supervisor
Great page builder, easy to customise different landing pages the way you want, also very flexibile when it comes to hardcoded html. Their support team is excellent and always there to help and solve any issue you may encounter. I highly recommend!
Hi NUTRITIONGO,
Thank you for recommending GemPages! We are delighted that the flexibility of the builder has made it easy to customise your landing pages exactly the way you want, including when more advanced customisation is needed.
It is equally rewarding to know that our support team has consistently been available to help resolve any issues you encounter. Whenever you need another hand with your pages, you can count on us to be there.
Cindy
GemPages Customer Support Supervisor
Sehr guter Support von GemPages. Ich hatte ein technisches Problem mit weißen Flächen beim Scrollen und nicht klickbaren Produkten auf der mobilen Seite. Tony und Vee haben sich den Fall genau angesehen, Zugriff auf den Shop genommen und die Ursache konkret gefunden. Sie haben sogar eine funktionierende Testseite erstellt und mir eine saubere Lösung gezeigt.
Das Problem ist jetzt vollständig behoben. Besonders positiv fand ich, dass nicht nur Standardantworten kamen, sondern das technische Team wirklich in die Seite gegangen ist und das Problem nachvollziehbar gelöst hat.
Vielen Dank an Tony, Vee und das GemPages-Team für die kompetente Unterstützung.
Very user friendly and if you need extra help they are there to help you through every step. Brilliant service!
Good day The Poppy Rose Co,
Thank you for your kind feedback! We are delighted that you have found our team friendly and supportive, especially when you needed a little extra help along the way.
Being there to guide you through each step is exactly what our team is here for. Whenever you need us again, please reach out and we will gladly help.
Bella
GemPages Customer Support Supervisor
Excellent support! They quickly understood the issue and provided the correct solution right away. Friendly, professional, and very efficient—thank you for the great assistance!
Hello Belnatur,
Thank you for sharing your experience with us. We are very happy that our team quickly understood the issue and was able to provide the right solution straight away.
Your kind words about their friendliness, professionalism, and efficiency are greatly appreciated. Should you ever need help with anything else, our team will be ready to assist.
Cindy
GemPages Customer Support Supervisor
The app is great. But its super expensive. $59USD a month is currently $89 CDN a month. I'm such a small business just starting out. This isn't feasible for me.
Hello MGs English,
Thank you for your feedback. We’re glad to hear that you enjoy GemPages, and we completely understand your concern about the pricing, especially as a small business.
Our pricing reflects the features, ongoing product development, infrastructure, and support we provide to help merchants build, optimise, and grow their stores. At the same time, we understand that the value of a plan can depend greatly on each business’s needs and how the features are being used.
Our Customer Support team has already reached out to you, and we would really appreciate the opportunity to better understand your needs and help you get more value from GemPages. We hope we can help you find the right way to use the app for your business and better understand the value behind the plan.
Kind regards,
Auri
GemPages Customer Support Manager
Ann was great. She made sure to understand my inquiry first and then proceeded to patiently walk me through every step, till the issue was resolved. Ann was also warm and pleasant.
Hi esther aduo dev,
Thank you for such lovely feedback about Ann. We are delighted to hear that she took the time to fully understand your enquiry before patiently guiding you through each step until everything was resolved.
Ann will be so happy to know that her warmth, patience, and support stood out to you. Whenever you need guidance again, our team will be here and ready to help.
Auri
GemPages Customer Support Manager
Really great personal service. Harry and Ann were super polite, sent Looms and instructional videos/guides to resolve my problems. Can't really believe that level of service is included!
Hello Vervi Collective,
Thank you for sharing such wonderful feedback about Harry and Ann. We are thrilled that their personal approach, along with the Loom videos and guides they provided, helped you work through the problems you encountered.
We will certainly pass your kind words along to both Harry and Ann. They will be delighted to know their efforts made such a strong impression.
If you ever need that extra level of guidance again, just reach out. Our team will be more than happy to support you.
Auri
GemPages Customer Support Manager
Liam and the crew have been amazing to work with. They are very patient and knowledgeable.
Hello Pink Lipps Co,
Thank you for the lovely shout-out! We are so pleased to hear that Liam and the team have made such a positive impression with their patience and knowledge.
We will make sure Liam hears your kind words. As you continue exploring GemPages, our team will always be nearby whenever you need a hand.
Emma
GemPages Customer Support Supervisor
