Reviews (4,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

July 24, 2026

buena atencion y soporte, ademas te facilita todo

My store
Peru
About 16 hours using the app
July 22, 2026

Great app and very easy to use. It has made building our website much easier. We also had a great experience with their support team. They were very professional, responded quickly, and helped us solve our issue right away. Definitely recommend.

POTHEO
Lithuania
5 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi POTHEO,

Thank you for recommending GemPages! We are delighted that the app has made building your website much easier and that you have found it straightforward to use from the start.

It is equally wonderful to hear that our support team responded quickly and helped resolve your issue right away. If you ever need guidance again, just reach out and we will be happy to assist.

Bella
GemPages Customer Support Supervisor

June 4, 2026

Very useful app for creating and customizing your pages effortlessly. Their customer support is excellent—genuinely helpful, responsive, and always available when you get stuck. They go the extra mile to get things done and provide timely assistance whenever needed. I would highly recommend this app.

AIRTH
India
Over 2 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day AIRTH,

Thank you for your recommendation and for being with GemPages for over two years. We are glad the app has made creating and customising your pages easier, and it is fantastic to hear that our support team has consistently been helpful and responsive whenever you have needed them.

Going the extra mile for our merchants is something we care deeply about, so your feedback is greatly appreciated.

Whenever you need assistance with your store again, please reach out. Our team will be happy to lend a hand.

Cindy
GemPages Customer Support Supervisor

July 20, 2026

This is absolutely amazing!!!

Your support team has been incredible in helping us solve every single page-related request, no matter how detailed or complicated it was. Every response has been extremely timely, and the optimization results have been perfect every time.

I’ve reached out many times with different issues, and everything has been resolved quickly and professionally.

Thank you so much for the outstanding support from your amazing team!

FLEXTAIL
Hong Kong SAR
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day FLEXTAIL,

Thank you so much for taking the time to share such detailed feedback. It means a great deal to hear that our team has consistently been able to handle your page-related requests, even when they were complex or highly specific.

Knowing that the responses have been timely, the optimisation results have met your expectations, and your different issues have been resolved professionally is incredibly rewarding for our entire team. Thank you for continuing to trust us with your pages.

Whatever you decide to build or optimise next, our team will be right here to support you along the way.

Auri
GemPages Customer Support Manager

August 7, 2026

在将html代码导入gempages的过程中遇到了一些BUG,技术人员通过高效的协作支持帮我解决了问题,并且分享了使用AI agent将html转gempages的工具包,太棒了!

Velloraco
Hong Kong SAR
About 1 month using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

你好 Velloraco,

非常感谢你的五星好评!很高兴得知在将代码导入 GemPages 的过程中遇到问题时,我们的技术团队能够快速定位并解决问题,让整个过程顺利进行。

也非常感谢你提到团队还主动分享了将 HTML 转换为 GemPages 工具层的方法。能够在解决当前问题的同时,也帮助你掌握之后可以使用的方法,正是我们希望提供的支持体验。

如果之后在使用 GemPages 或处理其他技术问题时需要帮助,随时联系我们,我们的团队都会很乐意协助你。

Justin
GemPages 技术支持主管

June 2, 2026

Overall, I have had a great experience with GemPages. Their support team is very responsive and knowledgeable. They were able to quickly resolve an issue with tracking codes in our theme files, and the solution they provided was effective. I appreciate their attention to detail and the promptness of their service. Highly recommended!

Wirsh
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Wirsh,

Thank you for your recommendation and for sharing your experience with GemPages. We are especially pleased to hear that our team was able to quickly identify and resolve the tracking code issue in your theme files. Attention to detail and timely solutions are exactly what we strive to provide.

If you ever run into another technical question or need a hand with your pages, our team will be ready to help.

Justin
GemPages Technical Support Leader

July 18, 2026

Absolutely love using GemPages! The platform is easy to use and offers great flexibility for building and customizing pages. What really stands out, though, is their customer service. The support team is incredibly helpful, responsive, and always willing to go the extra mile to resolve any issues. Highly recommended!

BetterWoman
United Kingdom
About 23 hours using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello BetterWoman,

Thank you for the wonderful recommendation! We are thrilled that your first experience with GemPages has already been so positive, from the flexibility of building and customising pages to the support you have received.

Going the extra mile to help merchants overcome issues is something our team cares deeply about. Whenever you need assistance as you continue building your store, we will be ready to help.

Cindy
GemPages Customer Support Supervisor

July 18, 2026

Jamie was amazing, she helped me to solve an issue that i had with my store in a quick a smooth way.

pawsandbowls.com
United Kingdom
2 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi pawsandbowls.com,

Thank you for taking the time to recognise Jamie! We are delighted to hear that she helped resolve the issue with your store quickly and made the whole process feel smooth.

We will make sure Jamie sees your lovely feedback. If anything else comes up with your store, our team will be here and happy to help.

Bella
GemPages Customer Support Supervisor

July 16, 2026

GemPages has outstanding customer support. Their team is responsive, knowledgeable, and always willing to help resolve issues quickly. Whenever I ran into problems or had questions, they provided clear guidance and effective solutions.

Mattress Stop
United States
2 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Mattress Stop,

Thank you for your kind words about our customer support. We are very happy to hear that our team has consistently been responsive and knowledgeable, while providing clear guidance and effective solutions whenever you have encountered a problem or had a question.

Should you need another solution or simply have something you would like us to look into, our team will always be ready to assist.

Justin
GemPages Technical Support Leader

July 15, 2026

Great customer support honestly one of the best out there! Helped me out step by step explaining everything to me when I was having trouble setting up a section for my website. I have never had a bad experience with their support team they are all awesome!

LuxInnovations
United States
25 days using the app