Reviews (4,270)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

July 15, 2026

Great customer support honestly one of the best out there! Helped me out step by step explaining everything to me when I was having trouble setting up a section for my website. I have never had a bad experience with their support team they are all awesome!

LuxInnovations
United States
25 days using the app
July 14, 2026

contacted support team for help fixing something and they found the problem and fixed it within 30 minutes. simply email was all it took. brilliant support!

Restore12
United States
7 days using the app
July 15, 2026

GemPages is a stellar App that allowed us to expand our creativity and acheive our vision way beyond our shopify store template. You will be so happy with their awesome app and do amazing things for your business.

An Act of Dog
United States
About 6 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day An Act of Dog,

Thank you for being part of the GemPages community for around six years! It is incredibly rewarding to know that GemPages has given you the creative freedom to go beyond the limitations of a standard Shopify template and bring your vision to life.

We truly appreciate your encouragement and hope GemPages continues helping you create amazing things for your business. Whenever you need us along the way, our team will be happy to support you.

Auri
GemPages Customer Support Manager

July 28, 2026

Muy útil y práctico, fácil de manejar y aprender. Me gustaría que tuviera opciones drag and drop.

Kolinsky Nails Store
Colombia
4 days using the app
July 14, 2026

The app is great, you can modify your website in any way which you'd like.
And most importantly the support is unbelievably good!

Calonera
United Kingdom
3 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Calonera,

Thank you for your fantastic feedback! We are glad GemPages gives you the freedom to modify your website the way you want, and even happier that our support has been such a standout part of your experience.

If you ever need some extra help turning another idea into reality, just send us a message. We will be ready to assist.

Cindy
GemPages Customer Support Supervisor

July 11, 2026

Shoutout my guy Ken, he the absolute beast. Great customer service

FOL COLOMBIA
Colombia
About 10 hours using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hola FOL COLOMBIA,

¡Muchas gracias por compartir tu experiencia y por destacar el trabajo de Ken! Nos alegra muchísimo saber que su atención te dejó una impresión tan positiva y que disfrutaste de nuestro servicio al cliente.

Nos aseguraremos de que Ken reciba tus palabras. ¡Seguro que le encantará saber que lo consideras "the absolute beast"!

Si vuelves a necesitar ayuda con cualquier cosa, nuestro equipo estará encantado de estar a tu lado.

Emma
Supervisora de Atención al Cliente de GemPages

Edited July 11, 2026

Excellent experience with Tony. Always responsive and went the extra mile to help. 5 stars!

Aveo
United States
4 months using the app
July 11, 2026

Support is a 10/10. Camellia's response time was nearly immediate. Very helpful when just learning the app. Would recommend GemPages

FULLFAT Grooming Co
Canada
6 months using the app
July 10, 2026

Gempages staff are always so helpful and have a quick response time. It is easy to use and create high converting pages with this app. Highly recommend.

BRAEK.
Australia
11 months using the app
July 7, 2026

I am very happy with the support from gempages support as it was easy to navigate and they were very helpful with fixing my problems.

URBN Workwear
Australia
5 months using the app