Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

February 3, 2025

GemPages makes designing and developing on Shopify so much easier. Super intuitive and flexible—perfect for anyone, even without coding skills.

The customer support is top-notch! Roxanne helped me out big time today with an issue and she was super friendly and efficient. Can’t recommend this app enough!

DB Orthodontics Limited
United Kingdom
Over 1 year using the app
GEMCOMMERCE CO., LTD replied April 11, 2025

Hello DB Orthodontics Limited,
Thank you so much for your amazing feedback! We’re thrilled to hear that GemPages has made designing on Shopify easier and more intuitive for you—just as we intended. It’s especially great to know that Roxanne was able to assist you efficiently and leave such a positive impression. We’ll be sure to pass on your kind words to her!

If there’s ever anything else we can do to support you, please don’t hesitate to reach out. We’re always here to help!

Auri
GemPages Customer Support Manager

January 22, 2025

100% Worth it product. With this product you are able to have basically almost anything you want to be displayed on your website if you are on the problem solving/clever side, which I think all of us business people are.

Very helpful support. Went through various problems with them and they solved basically all of the problems + even integrated an update on the translation side of Gempage to fix one of the problems that I had with translation.

The app is totally worth it if you want to make your life much, much easier without struggling and spending hours fighting with the limitations of the default themes.

Basically made my whole website into an A class website purely with Gempages. (Only have the header left from the original Shopify Theme and the "important" pages like Checkout etc.)

By having this product your imagination is the only thing stopping you from having a website that will be A class.

Only con that I have stumbled upon is that the product sorting element is very limited, although this is heavily outweighed by the pros.

That is the only con that I can think of as everything else went smoothly via using this app.

Now when I will have a new project/business/website to make I will 100% firstly look to integrate Gempages into it to not have headaches via having restrictions in my websites customization.

AR PRO Systems
Latvia
About 2 months using the app
January 14, 2025

Very good app/page builder in general. There could be some improvements/guidance/instructions on implementing custom data on GemPages vs. native Shopify so I was considering giving 4 starts with that in mind. However, the GemPages support team have been nothing short of exceptional helping me. I would recommend GemPages as a page builder for Shopify to anyone considering.

My Store
New Zealand
About 2 months using the app
January 9, 2025

Since I started using Shopify in 2021, the first page builder app I used was Gempage. I have to say it has provided a lot of help for my web design work. First of all, it has a lot of rich functions. Whether it is a hero banner or a video, you can easily add it. You can even set the scrolling dynamic effects of the copy and pictures, so that users can interact with the page instead of scrolling down boringly. In addition, I also want to give a thumbs up to their customer support team. You can receive an online chat reply within 1 minute. They have always been very patient in helping me solve my questions.

Yoshino Power
United States
About 1 year using the app
Edited February 24, 2026

I am new to Shopify and GemPages but GemPages so far has been amazing. Their customer support is great, they have live agents who answer very quickly and send thorough steps for resolution. Would definitely recommend.

Update: have been using GemPages for a year now. They have exceptional customer support and are always quick to help :)

My Store
Canada
About 1 year using the app
January 9, 2025

I love designing my landing pages with GemPages. It’s very easy to use, offers a lot of options, and has great support! I believe they’ve also improved speed, as the pages I build with this app score highly on all PageSpeed platforms. Thank you so much, GemPages! It’s a pleasure working with you—keep up the great work!

Chromawings
Romania
6 months using the app
January 2, 2025

Working with GemPages has been an upgrade to using only the Shopify editor. I recently reached out to the help team, and I was able to resolve my problem in 5 minutes that included updated coding and a video on how to make the changes.

Loganne's Love
United States
3 months using the app
January 3, 2025

I've been a paying customer for about two months and waited until I got a good sense of Gempages' support before I wrote anything. I was a little skeptical of all these good reviews but the support/dev team has been nothing short of amazing. It's like their on my team, literally. Anything I needed help with-- including custom work-- they didn't hesitate to provide and, quickly (even with my asian time zone). They deserve all the praise they've gotten. Upgrade, it's worth it.

Unfollowing
Japan
5 months using the app
December 28, 2024

Exceptional Support and Problem-Solving

I had an issue with repeating items on my GemPages layout, and the team went above and beyond to help me resolve it. Special thanks to Dzung for the amazing assistance—your expertise and dedication made all the difference!

The support was fast, thorough, and incredibly professional. I truly appreciate the effort in fixing the problem and ensuring everything works perfectly now. Highly recommend GemPages not only for its functionality but also for its outstanding customer support!

Aeonabaya
Kuwait
About 2 months using the app
December 27, 2024

Have been using GemPages for over a year now and it does everything we need. A huge bonus is very fast and responsive customer service team. Can definitely recommend if you're looking to create customer landers, including PDPs, collection pages and advertorials etc.

Holme & Hadfield
United States
Almost 2 years using the app