Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

December 19, 2024

We're finding GemPages extremely helpful in developing our new Shopify site. The learning curve takes some persistence, but once you explore it properly, you realise there are not many things it can't do. It's by far the easiest way to build a slick looking Shopify site that we have discovered. The integration with other applications such as Judge.me and Klavio is also seamless.

English for Asia
Hong Kong SAR
5 months using the app
December 20, 2024

I am very satisfied with the product and the functionality of GemPages. It's a clear and straightforward process, and I can easily access the resources I need if I need assistance. The support system and live chat has been really helpful as well. I want to thank Liam for his assistance in resolving the issue I had with GemPages on Shopify. His guidance was greatly appreciated.

GEEK THCX™
United States
About 1 year using the app
December 19, 2024

Good beginner app - very slow & lots of issues overall. It is extremely simple to use and has a ton of great features but the biggest downside is all the bugs in the app. Pages are constantly breaking (not showing correctly), taking a long time to load & when building pages, it often glitches if you work on it for more than an hour. You get what you pay for in the price. If you have a simple easy store, go for it, but know you will need to upgrade in the future (which sucks after the work you put into this)

Dude Food
United States
4 months using the app
December 10, 2024

While the design tools are really slick and you can design engaging experiences, though take a little getting used to the depth of capabilities, the support is where the value shines with Gempages.

Sure, there have been simple things they have told me how to do myself. Its the ones where they go away for a little while and come back with a 'Hey we did it for you, check this link' and whatever problem or question on how to do a thing, has been done. Amazing - can recommend!

Garame Cleaning Co
Australia
About 2 months using the app
December 6, 2024

NO A/B Testing Feature anymore!

One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages.

How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing!

I'm looking how to migrate to Shogun before next billing date.

HYKLE
Bulgaria
Over 1 year using the app
GEMCOMMERCE CO., LTD replied January 22, 2025

Dear Kuzmanov,

This is Auri, a Customer Support at GemPages.

Thank you for sharing your feedback regarding the unavailability of the A/B Testing feature in our V7 platform. I understand how frustrating it must have been for you to search for this functionality, only to find it missing compared to V6.
A/B Testing is an incredibly useful tool for running comparative campaigns, helping users identify the best-performing options. With V7, we introduced an entirely new codebase to support seamless integration with more third-party apps, enhancing user experience. However, this new architecture means that A/B Testing could not be implemented in the same way as in V6.

We take your feedback seriously and will definitely work on it to improve our app better.
Once again, thank you very much for giving us an opportunity to make things better.

Best wishes,
Auri
GemPages Customer Support Manager

December 6, 2024

GemPages is hands-down the best landing page builder we've used for Shopify! The app is intuitive, flexible, and packed with powerful features that allow you to design beautiful, high-converting pages without needing to touch a line of code. What truly sets GemPages apart, though, is their outstanding customer support.

A special shout-out to Kyle, who went above and beyond to help us implement some custom changes. His expertise, patience, and willingness to ensure everything was perfect made all the difference. If you're looking for a powerful page builder with top-notch support, GemPages is the way to go. Highly recommend!

Advanced Muscle Mechanics
United States
30 days using the app
November 25, 2024

I’ve been using GemPages for a while, and their customer support has been amazing. Whenever I faced an issue, whether it was while building a page or updating a published one, their team was always there to help. They respond quickly, explain things clearly, and are very patient. Their support has made working with GemPages so much easier. I highly recommend them to anyone creating or improving their Shopify store.

Boxhero
United States
About 1 year using the app
Edited December 9, 2024

Great app for building, small learning curve, a lot of options to build what you want. Needs more advanced sections, without app integrations like bundles for our needs

Stride
Slovenia
About 1 month using the app
October 17, 2024

If I could give 10 stars I would. At 1st I was completely opposed to doing our relaunch on Gempages and read a couple of reviews that were not so positive about there customer service and was very concerned about making the switch. To add to it the designer that actually recommended the app which has nothing to due with Gempages quit on me in the middle of the redesign and I literally just stared at the screen for a couple mins thinking what did I just get myself into. I contacted support and explained my story and the next day I was introduced to Lucas. This angel spent minimum 4-5 hours the week after this happned to me and helped me fix the issues that the original designer messed up and completely opened my eyes to how easy it really is. I can not thank him and every customer service rep that went out of there way to help me launch but also understand the power of what Gempages can do. Ty Ty TY Ty for having such an amazing support staff and again Lucas for making what was an extremely horrible situation to the best outcome possible.

Nutri Nation
United States
About 2 months using the app
October 15, 2024

We've been using Gem Pages for our online store, and it has been a game-changer! The app is incredibly user-friendly, making it easy to create stunning, professional-looking pages without any coding knowledge.

Recently, we encountered a technical issue, but I have to say the support team was exceptional. They responded promptly and resolved the problem in no time! It's rare to find an app with both top-notch functionality and such dedicated customer service. We couldn't be happier with the experience and highly recommend Gem Pages to anyone looking for an easy, powerful page builder!

system-ls
Australia
27 days using the app