Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

September 4, 2024

The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.

Shop SlimFast
United States
Almost 4 years using the app
August 22, 2024

It has been a month since I installed the Gem Pages for building my custom e-commerce store and my experience has been superb, as they are helping in all aspects & fixing all my issues wherever I am stuck while creating it. Gem Pages team you guys are doing well, I hope we can see the same support in the future and help us with new features for building a better user experience and I definitely recommend Gem Pages to everyone who wants to build a custom website or a store with no code & even no need of technical knowledge.

INCYCART
India
About 1 month using the app
August 19, 2024

Non-programmer friendly and incredible support! I'm not a software developed. GemPage builder has made everything so easy to work with. Whenever I need to modify the website, I can make most of the changes on my own. If I run into any issues, their support is always there taking me through the process. Absolutely fantastic product.

Lumos Sleep
United States
8 months using the app
August 13, 2024

I've been using GemPages Page Builder and overall, I'm quite pleased with it. The software is user-friendly and easy to navigate, which makes designing pages a breeze. There are a few minor bugs and usability issues here and there, but nothing that significantly hampers productivity. Of course, there's always room for improvement, and I hope to see some of these quirks ironed out in future updates.

What really sets GemPages apart, though, is their customer service. The team is incredibly helpful, knowledgeable, and responsive. Special shoutout to Liam, who consistently goes above and beyond—I’d rate his service 5 stars!

National Flooring Distributors
Australia
Over 5 years using the app
August 5, 2024

This app worth every penny in my opinion. It's versatile, has many templates and other options to choose from or get inspiration from. It's quite easy to use, bare in mind, practice makes it perfect, so do not be discouraged from step one. With GemPages you can do your own website like no one else. Love it.

Cina Lauro
United Kingdom
24 days using the app
Edited July 30, 2024

Gempages has been a perfect for my Shopify store! The app is easy to use and offers so many customization options that my store now looks amazing and unique. The interface is really user-friendly, letting me create stunning, high-converting pages without needing to know any coding.

The support team is absolutely awesome. They're always quick to respond and super helpful with any technical questions I have. Huge shoutout to Justin and Ken—he helped me out multiple times and always goes above and beyond. His expertise and patience have made everything so much easier for me.
I can't recommend this app enough for anyone looking a page builder.

The Ugly Socks
New Zealand
Over 1 year using the app
July 23, 2024

As far as page builders go, GemPages is the best there is. Our company has collectively used them for about 5 years now (we have two GemPages accounts for our two branches), and it is amazing to see how far it as come. It is very intuitive and allows for great customization, with the only limit being your own imagination! If you're constantly upgrading your websites, sometimes codes break. Thankfully though, GemPages customer support has been incredibly AMAZING and very responsive - they have helped us numerous times to fix these issues.

Quokka Prints
United States
Over 1 year using the app
July 21, 2024

I am on the paid version, so far it is user-friendly and there's always support after hours ( I think their support is based in the Philippines) The best time to reach them for support is nighttime in the USA. My biggest issue is when they are supposed to be saved, there were a few times it didn't and I had to back track and waste more time. I'm not sure when this happens but I've had to hit Save every time I made a small change while working on the page to avoid it from happening again. I would love to love this app. Will change this if support can reach out and give me an explanation.

Designs By Wildside
United States
7 months using the app
July 11, 2024

I recently started online and they suggested that I create landing pages with gempages because they had left me a good review and so I did. I have created other stores with store builders however gempages is a step ahead of all, simple, intuitive and has fabulous support, they respond as soon as they are available and take away all your curiosity.

NutriCare
Italy
2 months using the app
July 8, 2024

Great software - it's a really solid implementation and we use it to a lot of success.

That said, their dev team plays fast and loose with their code refactoring.

I have to check in on my pages I built now and again to make sure they are still working/displaying as intended, or when I need to republish a page - need to make sure I have time to troubleshoot .css

Art by Amanda Lanford
United States
9 months using the app