Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

July 5, 2024

Great features, support and very easy to use. I am still finding out about all of the features now even though i've been using it for almost a year now.

Their support is great. They provided clear instructions about how to resolve the issue that i had with a template. They worked diligently to resolve the issue in less than 24 hours.

Fantastic business to work with.

Kakuto Culture
Australia
8 months using the app
June 26, 2024

As an e-commerce business owner with about 100 memberships, I deal with online support chats all the time, and most of them are crap. However, GemPages truly stands out as an exception. Their support team is nothing short of amazing. Special praise to Jane!
Every representative I've interacted with has been knowledgeable, friendly, and incredibly helpful. They consistently go above and beyond to solve any problem I encounter, and they take the time to teach me how to fix issues myself. I'm thoroughly impressed and extremely happy with their service. GemPages truly lives up to its name – their support team members are real gems!

Tatagoyoga
United States
15 days using the app
June 9, 2024

Most valuable app in this app store, I swear. Built half of my website with GemPages with no coding experience. Gem Pages has a few quirks with the way it works but ANYTIME I run into trouble I can always depend on their amazing customer service team to help me solve the issue. One of the most worthwhile subscriptions I pay every month, im so grateful this app exists!

SONIC WEAPONRY
United States
Almost 2 years using the app
June 5, 2024

We've experimented with many page builders, but GemPages is the winner. Their extensive library of templates and apps provides exceptional flexibility for crafting unique and customised pages. But GemPages goes beyond just templates. Their phenomenal support team offers additional customisation options, even creating custom code for us in some instances. This elevates the look and feel of our pages and saves us money by eliminating the need for extra Shopify apps. The responsiveness of the team is another major plus. They're always there to address any glitches we encounter. GemPages is a highly recommended solution for building a standout Shopify store.

Touched Interiors
United Kingdom
8 days using the app
Edited January 22, 2025

Stuck itself in every inch of the code to my website and not easily removed even seems to be adding more of itself after uninstalling, and the landing page doesn't even work correctly. Has slowed down my website significantly!

Love Light Minnesota
United States
8 months using the app
May 28, 2024

We've used alot of page builders, however, GemPages is the BEST! There are so many templates, apps and ways to customize all the pages. The support team is also amazing, as they're able to provide further customization (within their ability). They have been able to custom code some of our pages, which saves us money from having to install shopify apps. The team is extremely responsive and helps us fix any glitches as well! Highly recommend!

THE BROW SHOP
Canada
About 3 years using the app
May 24, 2024

I recently got the Gempages paid version. The app does a wonderful job making it a lot easier to customize our website. When I got stuck with an issue, customer support team helped me get it fixed right away. I couldn't be more impressed. Miley from customer support team guided me through every step of the process with exceptional patience and expertise. She even went the extra mile to share a video tutorial, making it easy to implement the necessary fix. Her support was excellent, and I would highly recommend Gempages. Thank you, Miley, for your outstanding help!

Tease Me
United States
About 2 months using the app
May 23, 2024

All their representatives are easy to talk to and always try to understand your needs and concerns. They provide advice, suggestions, and steps to solve your concerns. The app has a user-friendly environment, allowing you to follow the step-by-step guide provided by a representative. They also offer various options to get the design you want for your site pages. A truly recommendable application. Thank you, Gempages!

Vegancuts
United States
9 months using the app
May 13, 2024

I've been using GemPages for a few months and am very happy with it. I found it intuitive to learn, and it's capable of everything we need it for. I've had a couple of technical issues and the customer service was excellent and solutions were found quickly! All good with nothing bad to report from my experience.

The Pleasure Pods
Canada
4 months using the app
April 23, 2024

Not only is GemPages an amazing application, their development and support staff are top-notch. The GP development team continually improves the product to keep up with Shopify's most recent updates. The GP support staff is responsive, friendly, and knowledgeable. They are equipped to handle your questions or provide a quick fix. As a former Shogun user, we prefer GemPages ease of use, protection of content, and high-quality customer service.

HRDQ
United States
Over 1 year using the app