Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

October 18, 2023

The best landing page builder out there. And I have used a ton. There are always great new features added and the price is way more reasonable than more builders. Gempages has more features at a better price and is even more user-friendly. What's more is their customer service is 12/10! Super fast, helpful, clear replies. Amazing and highly recommend.

Grain
Singapore
12 days using the app
October 2, 2023

I recently gave Gem Pages a whirl, primarily to assist in creating ad landing pages. At first glance, the app seemed promising, but as I delved deeper, I noticed that the effort required to design a landing page here was quite akin to constructing a custom page using Shopify's theme builder sections. Given the similarity in workload, I wasn't entirely convinced to invest more time into it.

Where I felt most let down was during the uninstallation. It's vital for apps to ensure a smooth, clean uninstall process, but that was far from the case with Gem Pages. Although the app was technically "removed", it left behind traces – unwanted code in my theme file, redundant templates it had created, and a plethora of unused assets. Gem Pages could've been more considerate by tidying up after itself.

That said, it wasn't an entirely negative experience. I didn't hate the app. It has potential, but the user experience, especially during uninstallation, needs some fine-tuning.

Empire Skate
New Zealand
14 days using the app
GEMCOMMERCE CO., LTD replied October 4, 2023

Thank you for trying GemPages and seeing its potential for the landing pages. We have noted your observations on the design effort and we are constantly improving our features to make GemPages more user-friendly and efficient.

We are sorry for the uninstallation issue. We know how important it is to have a smooth and clean uninstall process, and we apologize for the leftovers in your theme files, templates, and assets. We value your feedback and we are working hard to fix this problem.

Your feedback helps us to enhance GemPages and provide better service. We appreciate your honest feedback, even if it points out our flaws, as it helps us grow.

If you ever come back to GemPages, we hope you will see the positive changes from your feedback. Meanwhile, if you have any questions or concerns, please contact us. Our team is ready to help you and make sure you are happy with GemPages.

Thank you for choosing GemPages.

We hope to serve you better in the future.
GemPages Support Team

October 3, 2023

I've had GemPages on my store for awhile now, and it really does let you make beautiful websites! It's easy to use and offers way more flexibility than the standard page builders. Plus, their support is stellar! I switched to a new theme today and it broke a ton of things on my site, but GemPages support was able to go in and get a few fixes pushed through within minutes, even late at night! We all know how important it is to get those major bugs fixed asap, and they were on it!

Messy Play Kits
United States
Over 4 years using the app
September 20, 2023

I am extremely pleased with GemPage Builder's service. They have consistently gone above and beyond to assist me with my website needs. Their prompt and efficient support team has helped me resolve any issues I've encountered. The platform itself is user-friendly and has allowed me to create stunning pages. I will give a solid 5-star rating for their unconditional service and user-friendly page-building experience. I'm using Version V7, and they are consistently upgrading to simplify our website design process, allowing us to dedicate more time to our ecommerce! This rewards goes to the whole team of GemPage, without their team spirit cant get 3.5K of 5 Star Reviews. Keep up the good work Team! :)

Blendhive
Hong Kong SAR
About 1 month using the app
September 6, 2023

We've been using GemPages for quite some time now, and we are absolutely delighted with the level of customization and user-friendliness it offers. Recently, we encountered an issue, but the support team was there to assist us every step of the way. We are incredibly grateful that they were able to recover some of our live pages. Their dedication to customer satisfaction is truly commendable.

Studios Vis A Vis
Canada
Over 1 year using the app
GEMCOMMERCE CO., LTD replied October 9, 2023

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

August 30, 2023

Very easy to use once you get your head around it or if you have use other landing page builders. I think this is one of the better ones I have used and responsiveness is also great. I add a couple of issues displaying Afterpay and Recharge but the GemPages team were quick to help and fixed it. Loving this app!

kulture.store
Australia
8 days using the app
August 17, 2023

Positives - very easy to use, much more flexibility and design options than you have with Shopify's built in page builder. So the ultimate final product is much better and more attractive.

Negative - stunning wait times for assistance, and the current V7 doesn't allow you to break up any information in the standard Shopify product description (as the app description says it does) so the Product Description module has zero flexibility, which is a BIG problem for templates, since I have a serious need for this kind of function.

The Musical Heritage Society
United States
About 1 month using the app
August 18, 2023

I'm a small business owner and at the moment don't have the privilege of hiring a web developer so I'm doing everything on my own, GemPages is by far the best website builder I've tested. It's fairly easy to use and learn, you don't need to be a professional to understand it and I love that. As with any app it takes time to get to know especially if you're a beginner but it's definitely not rocket science. It is on the pricier side if you would like to take advantage of all the features but all worth it in my opinion. Super excited for v7 to come out to be able to experience the current beta features in their full potential. This changes the game for people like me! Amazing customer service. Liam was so great at responding and helping me navigate a few things, something that should've taken 24 hours, took him 30 minutes. Very communicative and supportive! I'd 100% recommend GemPages.

K-CARE
Saudi Arabia
1 day using the app
GEMCOMMERCE CO., LTD replied August 25, 2023

I appreciate your feedback and I'm glad to hear that GemPages has been a valuable tool for your business. As a business owner handling everything on your own, finding a user-friendly website builder like GemPages is crucial, and I'm pleased to know it's been the best one you've tried.

I understand that the pricing might seem a bit higher for full feature access, but it's wonderful to know that you consider it a worthwhile investment. Your positive experience with our customer service, particularly with Liam, highlights our commitment to quick and effective assistance.

Thank you for the vote of confidence in recommending GemPages. Should you ever need further support or have more feedback to share, please don't hesitate to reach out. Your success is important to us!

August 24, 2023

I have been using Gempages for about a month now and it has been an incredible experience so far. To start, this app is incredibly user friendly and there are no limitations to what you can create. Whenever i experience some challenges, the support team is always there to help. Keep in mind that the time of day you'll get active support depends on your time zone, but they will always get back to you in a very timely manner. Whenever I chat with support they are there every step of the way to help me. That has been the best part of using the service. The price is also very affordable, which is what drew me into it at first when I compared it to similar apps. I started building one page as part of the free option then quickly realized how much value for money there is with this app so I have now built out more pages. I also love how there is a minimal learning curve. I HIGHLY recommend GemPages!!!!

Elixir Naturals
Canada
27 days using the app
GEMCOMMERCE CO., LTD replied September 24, 2023

Hi there,

Thank you so much for taking the time to provide feedback. We're so happy to hear that you and your team find GemPages helpful to your projects. We are also so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

July 25, 2023

Gempages is HANDS-DOWN the best page builder app for Shopify. I tried them all before finding the treasure that is Gem. Not only does this page builder do everything you could possibly want it to, the support is unreal. Once you get started, you'll never want to let this app go I promise! I've build every single product, blog post, landing page and home page with Gem. 5 stars isn't enough!

LSP Actions by Lemon Sky
United Kingdom
Over 4 years using the app
GEMCOMMERCE CO., LTD replied July 27, 2023

Hi Lauren,

Thank you so much for your amazing feedback! We're so glad to hear that you've found Gempages to be the best page builder app for Shopify. We put a lot of hard work into making Gempages the best it can be, so it's really gratifying to hear that you're so happy with it.

We're also really proud of our customer support team. We know that building a great website can be challenging, so we want to make sure that our customers have the support they need to succeed. We're glad to hear that you've found our support to be "unreal."

Your feedback is incredibly valuable to us. We're always looking for ways to improve Gempages, and your feedback helps us to do that. Thank you for taking the time to share your thoughts with us.