Reviews (4,255)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

January 27, 2026

Has been a game changer for our website. Super easy to navigate, so many customisable options and the customer service is great :)

My Sensory Space
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello My Sensory Space,

We are delighted to hear that GemPages has been a game changer for your website. It is wonderful to know that the platform feels easy to navigate and that the flexibility of the features has been helpful for your store.

Whenever you want help exploring new design ideas or features, our team will be happy to assist.

Cindy
GemPages Customer Support Supervisor

January 28, 2026

Even with having just the trial version, customer service was very quick, helpful, and patient with my questions. The editor is easy to use, and a lot less 'clunky' compared to other page builders. Published pages are really very fluid and smooth on all platforms. I'm a fan of this app.

RDC Marketing
United States
16 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello RDC Marketing,

We truly appreciate your feedback. It is great to hear that even during the trial period you found the platform easy to use and our support team helpful and responsive. Knowing that the pages perform smoothly across devices is exactly what we aim for.

Whenever you plan new layouts or improvements for your store, our team will be ready to support you.

Auri
GemPages Customer Support Manager

January 25, 2026

I'm shocked, not only do I like the user interface, but the support was terrific as well. This was a great find. Especially since so many apps seem to never deliver what they claim.

Backyard Pyre
United States
4 days using the app
January 26, 2026

Emmy amazing guy helped me with an issue. Thanks a lot!

SPNutrition
United States
7 months using the app
April 29, 2026

Excelente Atención, muy buena APP, tiene muchas integraciones que facilitan el trabajo

Casa Dorada
Colombia
3 months using the app
January 25, 2026

Outstanding customer support! The GemPages team was quick to respond, knowledgeable, and genuinely helpful. They went above and beyond to make sure my issue was resolved. Highly recommend.

99 Oaks Farm
United States
7 months using the app
January 23, 2026

The support team went above and beyond to help me with my queries, asking clarifying questions to make sure they know what I need, and offer recommendations for other products to use. I would recommend Gempages for other E-commerce businesses. Great work!

Opuliss Beauty
United States
6 days using the app
January 23, 2026

For sure has bugs and some constraints. But overall best app for page building. Has some other cool features like upsells, bundles, etc. I would say give it a try for your store.

Riders Renew
United States
4 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Riders Renew,

Thank you for your honest feedback and for recommending GemPages. We appreciate you highlighting both the strengths and the areas that could improve. Insights like this help us continue refining the product and expanding features.

If you ever need help setting up those upsell or bundle ideas, our team will gladly support you.

Emma
GemPages Customer Support Supervisor

January 22, 2026

Solid support throughout the 5 years I have used the tool/app

The Foxes Den
United States
About 6 years using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello The Foxes Den,

Thank you for your continued trust in GemPages over the years. Hearing that our support has remained reliable throughout your long experience with the app truly means a lot to our team.

Whenever you plan new updates or improvements for your store, we will be glad to assist.

Auri
GemPages Customer Support Manager

January 22, 2026

Excellent page builder with an even better technical support team.
Special thanks to Ethan from live support, he was highly competent and patient, and helped us resolve all technical questions, especially around CSS templates.

Browning Trail Cameras
Australia
About 1 month using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello Browning Trail Cameras,

Thank you for sharing your experience. We are glad to hear that GemPages has been helpful for your page building needs and that Ethan could assist with the CSS related questions. We will be sure to pass your kind words along to him.

If you ever want help with further technical adjustments or new layouts, our team will always be ready to assist.

Justin
GemPages Technical Support Leader