Reviews (4,255)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

January 22, 2026

I tried 3 different apps. before choosing Gempages. Gempages had the design features I was looking for. Their customer support was a real person quickly (not just an AI bot).
Clone feature is awesome.

Omega Trees
Canada
About 24 hours using the app
January 22, 2026

Incredible app and page builder! It's insane what is possible with it - literally anything is possible! But the customer support takes it all to the next level - they offer live chat 24/7 and solve literally anything in no time. Highly recommend it!

Skaldo & Malin
United States
About 1 month using the app
January 20, 2026

Helped me figure out the code that was causing trouble. Very happy with the help provided.

Modern Element Labs
United States
Almost 2 years using the app
January 21, 2026

Great app with lots of options and fast support. Highly recommend.
Special thanks to Kayle!

We Interiors
United Kingdom
23 days using the app
January 20, 2026

Easy app to use. I understand nothing when it comes to technology and I used this app very easily.

I had an issue and the help I got was amazing and quick. A personal thank you to Emmanuel, Rukky & Tony for all your patience and help.

TruSense Aromatherapy Skincare
Canada
4 days using the app
January 19, 2026

Kiran was a wonderful help. Thank you.

Panacheeza
United States
13 days using the app
January 18, 2026

Best customer service I have ever had!

Team worked around the clock for me to solve my issues and help me implement new designs as well. When I woke up the next moring, everything was done and implemented. They even made a video for me to watch how they fixed it.

PARTY ON™
Netherlands
8 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello PARTY ON**,

Thank you for the amazing feedback. We are delighted to hear that our team could help implement the changes you needed and even provide a video walkthrough so everything was clear and easy to follow. Stories like this truly motivate us to keep delivering great support.

Should you need help with future designs or improvements, our team will always be here to support you.

Cindy
GemPages Customer Support Supervisor

January 18, 2026

I reached out to Gempages at about 9.30 pm on a Sunday with a problem and got a response within about 5 mins, which I did not expect so quickly. In previous experiences, it usually takes at least 24 hours to get a response, so well done.

EverwellAging.com
United Kingdom
4 months using the app
January 16, 2026

Wonderful customer support. They always reply almost instantly, with solutions to any issues I come across. I'm not great with tech stuff, but they made it so easy even for me to use this platform. 10/10 would recommend!

My First Purse
United States
8 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2026

Hello My First Purse,

We truly appreciate your kind words. It is wonderful to know that GemPages has been easy to use even without a technical background and that our support team could provide quick solutions whenever you needed help.

Whenever you plan new updates for your store, our team will be happy to assist along the way.

Bella
GemPages Customer Support Supervisor

January 15, 2026

Its an amazing app, great support, just needs to be a little more intuitive but that's coming from a novice

Voortrekka Australia
Australia
7 months using the app