Reviews (4,256)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

September 15, 2025

The Gempages customer service is top notch! Whenever you face a problem, they will immediately send you a Loom video and the issue is quickly resolved. Great response time and quality of service!

Lunora
United States
About 1 month using the app
September 14, 2025

The app is very customizable, and you will 100% find something that suits your brand. In addition to that, and arguable more importantly, the support & response time from the people themselves was top notch.

Aphiri
Canada
6 days using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Good day Aphiri,

We are delighted to know that you find GemPages highly customisable and that our support team met your expectations. Your appreciation for their effort truly motivates us to keep improving.

If you ever need further assistance, our team will always be ready to help.

Cindy
GemPages Customer Support Supervisor

September 13, 2025

Great support and very friendly support agents, a great tool to use if you are considering doing the no-code option.

The Push Archery
United States
About 2 years using the app
September 11, 2025

customer service responded quick within 30 minutes and helped with what I needed

furryfect
Australia
4 days using the app
September 12, 2025

Kyle (cutomer service rep) helped me when I was struggling navigating gempages. 10/10

Try Nature's Fix
United States
About 2 months using the app
September 10, 2025

Support is very knowledgeable, anytime I have something I want to try, they're always there to help me out.

Glowerly
Canada
3 months using the app
September 11, 2025

When it was looking dark and I didnt know how to publish my page, I got the top assistance from Brad. He took his time with me and made it seem easy when I was about to throw in the towel. Thank you

Shoot Films Not People
United States
7 days using the app
September 11, 2025

So helpful and responses have been the fastest I've received for any online platform!

The Little Pin
Australia
15 days using the app
September 10, 2025

10/10 experience so far! Very easy and intuitive to make pages by dragging and dropping elements and the customer service is top notch too! Very quick and ready to help. Thankyou Brad, Nathan, Dzung & Kyle for helping me out!

House of Tones
Netherlands
9 months using the app
September 8, 2025

Great customer service! Helped me to get my website looking the way I wanted it to look!

Natural Organic Matters
Canada
Over 1 year using the app