Reviews (4,255)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

September 28, 2025

Best shopify page builder so far and I tried probably every builder in the app store. Easy to use, beginners friendly and customer support is top.

Louvet
Lithuania
10 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hi Louvet,

We’re so happy to hear that GemPages has stood out for you among other page builders and that you found it both user-friendly and well-supported. Your kind words really motivate our team to keep improving.

Should you need any additional assistance, please don’t hesitate to reach out. We’ll be ready to help.

Cindy
GemPages Customer Support Supervisor

Edited September 29, 2025

thanks for fixing. Used this app for about 3 years.

Lux and Miles
Australia
Over 2 years using the app
GEMCOMMERCE CO., LTD replied September 29, 2025

Hi Lux and Miles,

It’s wonderful to know that GemPages has supported your store over the years and that our team could help get everything running smoothly again. We appreciate your continued trust in us.

You can always rely on our support whenever something new comes up.

Bella
GemPages Customer Support Supervisor

September 26, 2025

Gem Pages support is fantastic. They are always online to help with anything that goes wrong, even with integrations with other applications that your website uses. I'm so happy with the support they provide. Jamie was on my support chat this evening and he was fantastic.

Lifetribe Label
Australia
6 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Good day Lifetribe Label,

We are delighted to hear that our support team was able to help you quickly and effectively. Jamie will be so pleased to know his assistance made your experience even better.

Should you need help again in the future, our team will be ready to assist.

Cindy
GemPages Customer Support Supervisor

September 24, 2025

Free to use Page builder with exceptional support. Thanks to Liam for solving my questions. Great for landing pages!

Karím Chaman Boutique V2
Peru
5 days using the app
September 24, 2025

Support teams on point. Way better than Pagedeck in my opinion especially if you have a Shopify store and apps you wanna integrate. Shoutout to ricky and alice

Own Her Glow
United States
1 day using the app
September 23, 2025

I'd give this app 5 stars but the daytime customer service staff are much less knowledgeable and efficient... The staff that work overnight are very helpful.

By Catalfo
Canada
About 2 years using the app
September 21, 2025

Bad Support i am waiting for more than a week for a solution. tony.pham@gempages.help is not helping me properly.

NoorShades
Germany
Over 1 year using the app
GEMCOMMERCE CO., LTD replied September 21, 2025

Hello NoorShades,

We are very sorry for the unpleasant experience and the delay you’ve faced.

At the moment, our team is still working on improving support for the Translate & Adapt issue, which may be why the solution has taken longer than expected.

Since support via email can sometimes take more time, we kindly suggest reaching out to us through our Live Chat inside the app for faster updates and assistance.

Best regards,
Auri
GemPages Customer Support Manager

September 18, 2025

needed some advice from support and Brad was very fast at identifying what i needed to get the job done on my website. thanks A++

Altouris
Australia
About 1 month using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Altouris,

We are glad to hear that Brad was able to assist you quickly and get your website running smoothly. Your appreciation will make him very happy.

If you ever need more support or advice, our team will be here to help you anytime.

Cindy
GemPages Customer Support Supervisor

September 18, 2025

Best landing page app so far, Nathan is super helpful in supporting!

Now Oasis
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Now Oasis,

We are so happy to know that you found GemPages to be the best landing page app for your store. Nathan will be delighted to hear your kind words.

If you need further assistance or ideas to optimise your pages, our team will always be glad to help.

Bella
GemPages Customer Support Supervisor

September 18, 2025

This is by far the most helpful support experience I’ve ever had with any Shopify app—and honestly, probably any app in general. They’ve resolved every single issue and custom code request I’ve brought to them, going above and beyond each time.

Alias Matcha
United States
21 days using the app