Reviews (4,255)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

October 10, 2025

Fantastic customer support! The functionality of this app is unmatched.

ShopStarluxe
United States
1 day using the app
October 7, 2025

good customer support. the theme takes getting used to.

Nella
United States
About 5 hours using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Nella,

We appreciate your kind words about our customer support. The team will be glad to know their efforts are valued.

If you would like any help customizing your theme further, we are right here to guide you.

Cindy
GemPages Customer Support Supervisor

October 7, 2025

GemPages customer support is outstanding.

They’re always quick to respond, incredibly helpful with troubleshooting, and patient in answering every question I have.

Crafti
Singapore
Over 3 years using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Good day Crafti,

We’re thrilled to hear your appreciation for our customer support and that our team’s responsiveness and patience stood out. Knowing that our troubleshooting helped you effectively makes us very happy.

If there’s ever anything more we can do, don’t hesitate to reach out — we’ll be here to assist.

Emma
GemPages Customer Support Supervisor

October 7, 2025

Super helpful team, quick responses, and great service. 5/5 all around!

Buymidis.com
Denmark
5 months using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Hello Buymidis.com,

We’re happy to hear that our team’s quick responses and helpful support met your expectations. Your kind words mean a lot to us.

If you ever need more guidance or assistance, please know we’re here to help.

Cindy
GemPages Customer Support Supervisor

October 5, 2025

Powerful and user-friendly app with professional, responsive and supporting team! Special thanks to Jeremy, Tony and Ken.

Bagtory HK
Hong Kong SAR
7 months using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Hello Bagstory HK,

We’re delighted to hear your positive feedback about GemPages and that Jeremy, Tony, and Ken were able to provide such professional and responsive support. We’ll make sure they hear your appreciation — it will definitely make their day.

Whenever you need more assistance or guidance, our team will be right here to help.

Auri
GemPages Customer Support Manager

October 2, 2025

Amazing customer support, and easy to customise and navigate, will definitely take your store to the next level

Beeto Boost
New Zealand
21 days using the app
September 30, 2025

Ken is amazing! They're fixing your issues right away.

Solene
Hong Kong SAR
6 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hi Solene,

We’re delighted to hear that Ken could assist you efficiently and resolve your issue so quickly. He’ll be thrilled to know his help made a difference for you.

If you ever need more assistance or have other questions, we’ll be right here for you.

Bella
GemPages Customer Support Supervisor

September 30, 2025

quick and helpful, always giving instructions but able to complete more complex tasks if needing extra assistance

Glam R Cosmetics
Australia
9 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Glam R Cosmetics,

We’re so pleased to hear that our team was quick, helpful, and able to handle both simple and complex tasks for you. Your words mean a lot and truly motivate us to keep up the good work.

If you ever need any further support, we’ll be here to assist you anytime.

Cindy
GemPages Customer Support Supervisor

September 30, 2025

Very fast and efficient support. Recommendation

Herberski
Romania
4 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Herberski,

Thank you for sharing your feedback! We’re glad you found our support fast and efficient, and that your overall experience with GemPages has been positive.

If you ever need any further assistance, we’ll be right here to help.

Emma
GemPages Customer Support Supervisor

September 30, 2025

Great page builder with good templates that are super fast to setup. Customer support is really great through live chat as well. Spoke to Jephthah when I had an issue publishing a page and it was fixed in no time.

Zenith Formulas
Australia
5 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Good day Zenith Formulas,

We’re thrilled to hear you’ve had such a smooth experience with GemPages and that the templates have been easy to set up. It’s wonderful to know Jephtah could help you quickly resolve the publishing issue — he’ll be so pleased to hear your feedback.

If you ever need more help or guidance, please know we’ll always be here to assist.

Bella
GemPages Customer Support Supervisor