Reviews (4,256)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

October 15, 2025

Incredible customer service!!

AeroPure
Australia
7 days using the app
October 14, 2025

i like gempages . you can achieve whatever you want, have nice templates, easy to work on it and smooth. Nice combination with GemX for abtesting ! Supprot always answers fast !

The Montessori Toys
Hong Kong SAR
10 months using the app
October 13, 2025

Been using Gempages for years, and all I can say is that their support team really won't let you down! - Kudos to everyone at Gempages!

Oxygen Concentrator Depot
United States
About 3 years using the app
October 13, 2025

The GemPages team has been incredibly supportive — they’re available 24/7, respond quickly, and guide you step by step until everything is perfectly set up.
I truly appreciate their professionalism and efficiency!

Kiffsansecran
France
29 days using the app
October 13, 2025

Gempages is very easy to understand, and the support is super friendly and quick, can always relay on them.
waiting for more features in the future updates\(^0^)/

Shelfmerch.in
India
6 days using the app
October 10, 2025

The support has been amazing from the Gem team. I've never done anything remotely similar to this before so have messaged for assistance a fair few times and each time was able to get help with all my technical worries big shout out to Ken and Kiran for being so great.

VeraLace
United Kingdom
2 days using the app
October 10, 2025

Really solid app!
It makes building pages fast and easy, even if you’re not a designer. Support team responds fast and helps solve issues quickly. Highly recommend!

Vaovac
United States
1 day using the app
October 10, 2025

Fantastic customer support! The functionality of this app is unmatched.

ShopStarluxe
United States
1 day using the app
October 7, 2025

good customer support. the theme takes getting used to.

Nella
United States
About 5 hours using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Nella,

We appreciate your kind words about our customer support. The team will be glad to know their efforts are valued.

If you would like any help customizing your theme further, we are right here to guide you.

Cindy
GemPages Customer Support Supervisor

October 7, 2025

GemPages customer support is outstanding.

They’re always quick to respond, incredibly helpful with troubleshooting, and patient in answering every question I have.

Crafti
Singapore
Over 3 years using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Good day Crafti,

We’re thrilled to hear your appreciation for our customer support and that our team’s responsiveness and patience stood out. Knowing that our troubleshooting helped you effectively makes us very happy.

If there’s ever anything more we can do, don’t hesitate to reach out — we’ll be here to assist.

Emma
GemPages Customer Support Supervisor