Reviews (4,255)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

October 27, 2025

awesome customer support with a loom video to help resolve my page editing issues.

Victory Serums
Australia
4 months using the app
October 25, 2025

Tony was fantastic at helping me with all the issues i was struggling with learning. After his help, i had it all down pat. Now im soo much more confident and glad i chose gempages to build my website. Thanks Tony.

Lwkey
Australia
5 months using the app
October 26, 2025

I love the beautiful professional layout. It was exactly what I was looking for, a user friendly landing page template! I couldn't have asked for better service. As soon as I had issues a real human answered my chat questions and even fixed issues for me saving me so much frustration! Thank you GemPages!

Kamrah Holt Fine Art Gallery
United States
About 9 hours using the app
October 24, 2025

Good feedback and help from Liam.

My shop
Mexico
8 months using the app
October 23, 2025

Very accessible and easy to use with excellent personalized support.

Laurel Studio
United States
Almost 6 years using the app
October 21, 2025

I worked with Nathan and he was fairly quick to get back to me when there were technical difficulties. He also explained the issue simple and clear. Thanks Nathan.

Farr East
Canada
5 months using the app
October 22, 2025

I’ve worked in WordPress for decades, but I’m new to Shopify and GemPages. Having someone available to quickly answer questions and troubleshoot issues makes all the difference. Huge thanks to Rock Star Kyle for your incredible support today — you were an absolute lifesaver!

Sunshine Botanicals
United States
About 2 months using the app
April 27, 2026

La atención al cliente es muy buena, recomendada al 100%, soporte las 24/7 y las soluciones son rapidas y efectivas!

AIR SHOP
Peru
About 3 hours using the app
October 20, 2025

Server down during multiple hours. Still waiting with a lot of work and changes to do and no access.

AMORENCE
Spain
12 months using the app
GEMCOMMERCE CO., LTD replied October 21, 2025

Hello AMORENCE,

We are very sorry for the inconvenience you experienced when our servers were down. The issue was caused by a major outage from Amazon Web Services (AWS), which affected many platforms worldwide, including ours.

While this was beyond our direct control, we fully understand how frustrating it must have been to lose access during an important time. Our team has been working on improving our infrastructure and backup systems to prevent such situations in the future.

We truly appreciate your patience and understanding, and we hope everything is now back to normal for you.

Best regards,
Auri
GemPages Customer Support Manager

October 19, 2025

So far so good. Like Canva but for landing page building. I had a few hiccups where I got stuck & customer service (Tony) was on point and very responsive on the weekend to help me get my landing page up asap so I can start running ads!

WĪLDGLŌ
United States
2 days using the app